Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Position Summary:
Reporting to our Product Quality Engineering Manager, you will develop, evaluates technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products. Ensure activities and items comply with both company quality assurance standards and applicable government regulations. Perform analysis and identify trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions. Ensure that established manufacturing inspection, sampling and statistical process control procedures are followed. Ensure compliance with internal and external specifications and standards such as ISO regulations. Evaluate the efforts in organizing, documenting, and interpreting inspection support documents and records.
Manin responsibilities:
Product/Process Development
- Provide design input and fit for use to product development teams.
- Help develop and implement New Product Introduction (NPI) quality planning to build quality into the design.
- Verify that customer requirements are embedded into product/solution design.
- Develop product quality plan and strategy, by following templates and guidelines. Includes inspection criteria, process validation and test, data collection and reporting strategy.
- Apply quality design methodologies, tools and techniques (e.g. Design for Six Sigma, Design for Reliability, Failure Mode Effect Analysis) incrementally and throughout product development.
- Participate in feedback assessment and corrective action activities (closed loop).
- Support and participate in predictive modeling and lead Reliability assessments on life cycle conditions of the sub-system, PCA component, product, and system.
Customer Issue Management
- Read and interpret technical product documentation with understanding of product usage within customer application and environment.
- Lead Cause Failure Analysis (RCFA) and ensure corrective and preventive action planning, addresses true and systemic cause and eliminate repeats.
- Lead issue to resolution cycles and lead field action (includes turnaround time, cause, follow-up, share lessons learned).
- Define and monitor corrective and preventive action (closed loop).
Analytics and Data Management
- Analytical and problem-solving competency to improve performance results.
- Monitor dashboards and Measurements, and data validation.
- Identify opportunities to automate QA/QC processes using technology and data capabilities.
- Use dashboards and metrics to lead ongoing continuous improvement.
Safety and Security
- Verify teams are completing security practices following the secure development lifecycle.
Professional Skills
- Pursue tasks, and develops/implements actions
- Work well in a matrix organization and accept shared accountability;
- Communicate with partners across Rockwell Automation on product/service performance and issue resolution.
- Balances priorities and communicates well to team, partners and management;
- Maintain accountability for high-quality performance throughout product lifecycle;
- Communicate quality readouts to appropriate leadership;
- Manage varying priorities and collaborate across multiple disciplines, internal and external customers;
- Participate and support main employee projects including the employee engagement survey, culture of inclusion programs and ethics.
Minimum Requirements
Education:
- Bachelor of Science degree in Computer Science, Electrical Engineering, Mechanical Engineering, or similar technical degree
- 8 years in quality, manufacturing or field service engineering
- Improve results with team within a complex matrix organization
- Improve results with team within a complex matrix organization;
- Problem-solving skills to increase performance results;
- Experience in continuous improvement and QA tools and methodologies.
- Proficiency in Microsoft applications (Excel and PowerPoint, Power BI).
The Preferred - You Might Also Have:
- Experience with Enterprise Resource Planning system SAP.
- Certification in Lean, Six SIGMA tools and methodologies (i.e., Green Belt / Black Belt), CQE, AQE.
- Experience with the environment inclusive of products and infrastructure that must work together to achieve the desired customer outcome.
What we offer:
- Transportation allowance or gas allowance.
- Lunch allowance.
- Complementary medical insurance.
- Personal hours.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
#LI-Hybrid
Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.