PacificLife

Senior Product Manager - Protection Platform

London, UK Full time

Job Title

Senior Product Manager - Protection Platform

Job Description

The Protection Platform has been brought to life by UnderwriteMe, a global insuretech provider helping insurers and advisers cover more people faster. We are revolutionizing the insurance industry with our single-sourcing platform to make personal protection accessible to everyone in the UK through the protection platform. With partnerships with eight leading insurers in the UK market, we are committed to delivering value and convenience to our users.  

 

Currently, we are undergoing a significant business transformation to transition our platform into a SaaS business. This transformation includes significant changes to our business model, platform features, UI/UX, and overall user experience to enhance the value proposition for our customers. 

 

Role Overview: 
We are seeking a dynamic and innovative Product Manager to join our team and drive the evolution of the Protection Platform. The Product Manager will play a crucial role in collaborating with cross-functional teams including design, sales, engineering, marketing, and support to streamline business operations, identify growth opportunities, and enhance the overall user experience. The successful candidate will be responsible for conducting customer interviews, analysing data, and working closely with analytics teams to derive actionable insights that will inform product development and strategic decision-making. 

 

Key Responsibilities: 

  • Collaborate with cross-functional teams to define and prioritize product roadmap initiatives in alignment with business goals and customer needs. 

  • Conduct thorough market research and analysis to identify emerging trends, competitive landscape, and growth opportunities. 

  • Lead customer interviews and gather feedback to understand pain points, preferences, and unmet needs. 

  • Utilize data analytics tools to analyse user behaviour, platform performance, and key metrics to identify areas for improvement and optimization. 

  • Work closely with engineering teams to translate product requirements into actionable development tasks and ensure timely delivery of features and enhancements. 

  • Drive the design and implementation of user-centric UI/UX improvements to enhance overall platform usability and customer satisfaction. 

  • Collaborate with marketing teams to develop go-to-market strategies, positioning, and messaging for new features and product launches. 

  • Monitor and evaluate product performance post-launch, gather feedback, and iterate on features to continuously improve product quality and user experience. 

 

 

Qualifications: 

  • Bachelor's degree in Business, Marketing, Computer Science, or related field; MBA or equivalent experience preferred. 

  • Proven experience (3 to 5 years) in product management, preferably in a SaaS environment or a fast moving scale up. 

  • Strong analytical skills with the ability to interpret data, generate insights, and make data-driven decisions. 

  • Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams. 

  • Experience with Agile methodologies and product management tools  

  • Familiarity with UX/UI design principles and best practices. 

  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. 

 

Why Join Us: 

  • Opportunity to be at the forefront of innovation in the insurance industry and contribute to shaping the future of the Protection Platform. 

  • Collaborative and inclusive work environment with opportunities for professional growth and development. 

  • Competitive salary and benefits package, including health insurance, retirement plans, and flexible work arrangements. 

  • Exciting challenges and projects that will allow you to make a meaningful impact and drive business growth.  

 

If you are passionate about product management and thrive in a dynamic, fast-paced environment, we want to hear from you! Join us in our mission to revolutionize the insurance industry and empower financial advisers in the UK with innovative solutions on the Protection Platform.

About UnderwriteMe

UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible. 

Our core products are:
Decision Platform - a B2B enterprise platform that provides a best-in-market Underwriting Rules Engine used by over 30 insurers to power their underwriting decisions. The product is sold across UK & Ireland, Asia-Pacific and North America. The platform combines our engine with technology to source and process third-party information supporting underwriting decisions for insurers. We are already working on capabilities, powered by AI, to make these decisions even more efficient.
• Protection Platform - a B2B2C marketplace used by over 15,000 advisors to power quoting and purchase of protection products in the UK. We currently deliver 16% of the UK markets protection policies and we are already working to increase our reach.

Working for UnderwriteMe

Joining UnderwriteMe means being part of a technology company that is committed to bringing a fresh and dynamic approach to insurance.  You’d be working with a team of highly technical experts made up of people with backgrounds in software, fintech, and insurance.

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure.  We work hard and thrive on achievement, but we also know how to have fun and relax too.  We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture.  We have a wide range of employee benefits and we host regular social activities and wellbeing initiatives.  We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events, and overseeing volunteering opportunities.

Benefits (Only for Permanent and Fixed Term Employees)

Leave

  • 25 days of annual leave with option to buy/sell more days 

  • Adoption and fertility leave 

  • Generous enhanced parental leave 

Healthcare

  • Comprehensive private insurance coverage for employee and dependents

  • Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary 

  • Optical benefits 

Savings & Retirement

  • 15% combined employee/employer contributions 

Wellness

  • Subsidized gym membership 

  • Access to Employee Assistance Program 

  • Cycle to Work and Electric Car Salary Sacrifice Scheme 

  • Time off for volunteering 

  • Charitable matching of employee donations 

As part of our commitment to accessibility for all, UnderwriteMe will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs, and we will consult with you to ensure suitable accommodation is provided.

UnderwriteMe Values

Please click here to view our company values