Senior Product Analyst - Decision Platform

We seek an experienced Product Analyst to join our Decision Platform (DP) team and help us better understand our product performance and customer behaviour to take our product to the next level.

The Decision Platform  is our B2B Enterprise Software product that is central to this mission – empowering insurers globally to underwrite with more accuracy, automate with intelligence, and operate at scale. 

The ideal candidate will have a strong background in data analysis working with well-known start-ups and scale-ups, experience with tools like Mixpanel, Amplitude, Customer.io, and AppFlyer, and the ability to work collaboratively with cross-functional teams.  

 
You will work closely with product managers, product designers, front-end and back-end engineers, SMEs and other stakeholders. 

The primary goal of this discovery team is to gather insights and evidence that will inform the Decision Platform's and regional proposition(s). The team aims to optimize the platform's performance and value to users by incorporating feedback and insights into the development process. 

Key Responsibilities:  

• Partner with cross-functional teams to identify and define key product metrics, create dashboards, and conduct analyses to measure product and feature performances. 

• Implement and use tools like Mixpanel, Amplitude, Customer.io, and AppFlyer to conduct deep dives into customer behaviour, identify trends, and provide actionable insights to improve product performance. 

• Work closely with the product team to understand user segments, cohorts, funnels and internationalisation to drive initiatives to improve engagement and retention. 

• Use advanced Excel skills to conduct ad-hoc analyses and create reports to support business decisions. 

• Have an interest or ability to collaborate with data scientists to build and deploy predictive models. 
   

Skills & Experience 

• Bachelor’s degree in Mathematics, Statistics, Computer Science, or related field; Master’s or other advanced degree preferred. 

• At least 5 years of experience as a product analyst or similar role, with a proven track record of delivering actionable insights and improving product performance. 

• Experience with Mixpanel, Amplitude, Customer.io, and AppsFlyer or similar tools for funnel management and analytics. 

• Strong Excel skills and experience with data visualisation tools such as Tableau or Looker. 

• Familiarity with data science concepts and techniques such as predictive modelling and segmentation. 

• Ability to work collaboratively with cross-functional teams and stakeholders at all levels of the organisation. 

• Strong problem-solving skills and the ability to use data to drive decisions. 

• Experience working in a global organisation with a diverse team and customer base

If you are passionate about product analytics and thrive in a dynamic, fast-paced environment, we want to hear from you! Join us in our mission to revolutionize the insurance industry and empower insurers in the UK with innovative solutions on the Decision Platform.