Senior Manager, Targeting

The Senior Manager, Targeting will be responsible for leading the design, implementation, and ongoing management of sales force targeting and alignment processes for US sales forces. This role will ensure that customer segmentation, call planning, and territory alignments are executed with precision to optimize field effectiveness and support brand and corporate strategies.

The position requires strong analytical, operational, and cross-functional collaboration skills to ensure that targeting strategies are aligned with business objectives and are executed in a compliant and efficient manner. The Senior Manager will partner closely with Sales, Marketing, and other I&A teams to provide actionable insights and operational excellence in targeting and alignment.

Responsibilities:

• Lead the targeting and alignment strategy for three US sales forces, ensuring optimal customer coverage and resource deployment.
• Manage the execution of territory alignment processes, including design, updates, and communication to field leadership.
• Partner with brand and field leadership to translate strategy into actionable customer segmentation and call planning.
• Conduct geographic and customer-level analyses to identify market opportunities and optimize field force allocation.
• Collaborate with cross-functional partners to develop, test, and enhance targeting methodologies, tools, and business rules.
• Support periodic alignment refreshes and special projects (e.g., new product launches, resourcing shifts, field force expansion).
• Build and maintain processes to ensure accurate, timely, and transparent communication of targeting changes to the field.
• Develop reporting and dashboards to monitor territory performance and targeting effectiveness.
• Ensure compliance with corporate, legal, and regulatory requirements in all targeting and alignment processes.

Qualifications:

• 7+ years of experience in pharmaceutical or biotech commercial operations, analytics, or sales force operations.
• Hands-on expertise in sales force targeting, segmentation, and territory alignment.
• Strong analytical and problem-solving skills with ability to manage large, complex data sets.
• Experience with targeting/alignment software platforms and field deployment tools preferred.
• Excellent communication and collaboration skills with ability to interact effectively with senior stakeholders and field leadership.
• Demonstrated ability to manage multiple projects and deliver results under tight timelines.
• Knowledge of US pharmaceutical commercial, legal, and compliance environment.

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Our Benefits

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.

Do work that matters at CSL Behring!