Brambles

Senior Manager, Logistics

Orlando, Florida, USA Full time

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Lead the future of supply chain excellence – join us as a Sr. Manager, Logistics and drive innovation from strategy to delivery!

The Sr. Manager, Logistics is accountable for the implementation of Service and Cost best practices in a multi-site environment that will meet/exceed established goals for service, cost, and culture. This individual will manage a multi-million dollar transportation cost budget and “Cost Out” supply chain initiatives, while leading a team to deliver exceptional on-time delivery performance and customer service.

Key Responsibilities May Include:

  • Lead and mentor the Logistics Execution Analysts and Coordinators, driving continuous improvement in logistics processes.
  • Collaborate with commercial teams to ensure the highest levels of customer service and satisfaction across the region.
  • Analyze root causes of customer service failures, implementing cross-functional action plans to minimize risks and improve reliability.
  • Oversee transporter performance, working with the Carrier Management team to monitor and enhance day-to-day service quality.
  • Act as the logistics key point of contact for internal and external customers, providing essential support for seamless operations.
  • Drive improvements in logistics execution, identifying and implementing strategies to optimize operations and reduce costs.
  • Ensure effective communication and coordination with other departments to maintain operational excellence.
  • Develop and track KPIs to measure logistics performance, making data-driven decisions for ongoing process improvements.

What You Will Do:

Major/Key Accountabilities:

Expense Control: Work cross-functionally on identifying all barriers and resources to achieve financial goals.

  • Monitor key performance indicators

  • Identify cost saving opportunities and drive execution with management team

  • Take appropriate action to meet the stated goals

  • Maintain metrics, reports, and process documentation

  • Monitor specific supply chain-based performance measurement systems

Leadership Development: Assembles a strong and diverse leadership team that achieves their objectives.

  • Attract, hire, and coach successful future leaders

  • Provide learning and growth opportunities

  • Foster and retain high talent candidates

  • Address performance that does not meet expectations/goals with direct reports

  • Create policies or procedures for Logistics activities

Employee Relations: Maintain an environment where Employees trust and respect the leadership, and work as a team to accomplish objectives.

  • Educates the Team about CHEP Pooled Supply Chain business areas strategies/plans

  • Clearly defined roles, expectations, performance measurements

  • Maintain an environment that respects diversity and guarantees open communication

  • Provide great training and developmental opportunities

  • Recognizes and acknowledges the contributions of others

  • Oversees onboarding training and continuous improvement training of personnel

Customer Service & Support: Operate a business unit that consistently meets customer needs & expectations.

  • Learn about the customer's challenges and objectives, both internal and external

  • Identify ways to support them and overcome challenges

  • Recommend optimal transportation modes, routing, equipment, or frequency

  • Identify changes or challenges to management

  • Delivers analysis of current service and cost reviews to determine areas of opportunity

  • Supports strategic distribution and Logistics initiatives

  • Develops positive relationship with third party providers, and ensures consistent achievement of expectation/ requirements

Authority/ Decision Making

  • Request overtime as needed from Operations

  • Coaching and Counselling of Direct Reports

  • Recommend and implement cost savings solutions

  • Deviations and forecasting of transport budget

  • Responsible for driving Service and Cost overviews

What You Will Bring:

Qualifications

Essential Qualifications:

  • Experience leading and developing people

  • Bachelor’s degree in a business or technical field preferred

  • Strong negotiating skills

  • Strong interpersonal and conflict resolution skills

  • Strong analytical and computer skills

  • Excellent interpersonal skills

Desirable Qualifications:

  • SAP

  • BW

  • Access

  • Blue Yonder

  • Sales Force

  • Six Sigma/Lean methodologies

Experience

  • Bachelor’s degree in a business or technical field preferred

  • 7 years’ experience in Transportation, Logistics, or Supply Chain

  • 3+ years’ experience with leading/managing people

What To Expect:

Scope

  • Team management & development: 3 Logistics Managers directly + 10+ Logistics Professionals indirectly

  • On-time delivery metrics: high volume customer facing truckloads (~300k) and plant to plant truckloads (~160k)

  • Transport budget management, plus other expenses and costs

  • Customer collaboration on service opportunities and supply chain projects

What We Offer:

Employee Package

  • Competitive Pay & Annual Bonus Structure

  • Benefits Day 1!

  • Paid Time Off plus Holiday Observances  

  • 401K w/ company match (up to 4%)

  • FREE company-paid vision, short-term disability, and life insurance!

  • Tuition reimbursement, parental leave, childcare assistance, profit sharing, and more!

Remote Type

Hybrid Remote

Skills to succeed in the role

Adaptability, Cross-Functional Work, Data-Driven Decision Making, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mentorship, Motivating Teams, Prioritization, Stakeholder Engagement, Strategic Thinking, Talent Development

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.