Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.
The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.
Let’s talk about the role:
Technology & Platform Oversight
Key responsibilities include the specification, development and implementation of new or redesigned systems; managing relationships with software and vendors (including Conga CLM, OneTrust, iManage, Xakia, Jira Service Management); ensuring effective programs for system maintenance, enhancements and integrations.
Ensure best practices are followed for system usage, data integrity, and workflow optimization. Key responsibilities include basic design, development, enhancement and updating of applications, including table definitions and security standards.
AI & Automation Leadership
Drive the strategy and implementation of AI-powered automation within Legal, IP, and Compliance functions.
Identify opportunities to streamline processes through automation, with a strong focus on Microsoft applications (Power Automate, Teams, SharePoint, Outlook, etc.).
Partner with cross-functional stakeholders to deliver innovative automation solutions that reduce manual work and enhance compliance.
Agile Team Management
Lead the team using agile methodologies to ensure rapid delivery of high-quality solutions.
Manage project prioritization, sprint planning, and continuous improvement initiatives.
Stakeholder Engagement
Act as the key liaison between Legal, IP, Compliance, IT, and business teams to understand needs and deliver technology solutions.
Communicate progress, roadmaps, and outcomes effectively to senior leadership.
Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship.
Team Leadership & Development
Lead, mentor, and develop a team of junior team members, ensuring growth, collaboration, and high performance.
Foster a culture of agility, accountability, and continuous learning.
Manages professional employees and exercises full management authority, including performance reviews, pay decisions, recruitment, discipline, termination and other personnel actions.
Let’s talk about you
Required:
Bachelor's degree (B.S.); Major or Minor in Information Systems
Hands on experience in support and maintenance and leading teams across multiple SaaS platforms (Conga CLM, OneTrust, iManage, Xakia, Jira Service Management)
10+ years of experience in developing system solutions & applications across full software development lifecycle
5+ Years of Experience in managing professional employees and exercises full management authority, including performance reviews, pay decisions, recruitment, discipline, termination and other personnel actions.
5+ years of deep experience in Legal systems.
Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues and defects
Experience in managing multiple and competing priorities
Excellent non-technical communication
To be agile and adaptive - this role is evolving as business needs arise
Ability to work flexibility across multiple time zones, as required by the global nature of this role.
Preferred:
Bachelor’s degree.
Minimum of 10 years of related experience.
Addresses issues with impact beyond own team based on knowledge of own function and related disciplines.
Analysis of situation or data requires evaluation of a different factors and understanding of current business trends.
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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.