Senior Manager, Global Market Research

Are you an insights professional who speaks fearlessly for insights?  Are you an ardent learner who is always looking to improve?  Are you looking to join a team on an exciting journey to become the best-in-class insights team? 

If that’s YOU, we have the right opportunity that will help YOU grow!

In this role as a Senior Manager, Global Market Research– Cardio-renal, you will be the main point of contact for Cardio-renal Global Commercial Development team responsible for leading, integrating and translating market research insights into opportunities and strategies that shape decisions and drive organizational action.  You will be closely partnering with Global marketing teams within Cardio-renal TA to proactively plan, design and lead market research activities to provide deep customer and market insights.  The position requires leveraging insights from patient, HCP, and other customers and stakeholders to inform and shape critical decisions for Cardio-renal Global commercial development (GCD) teams.

As Global Market Research Lead, you will support Commercial development team on all internal pipeline Cardio-renal assets as well as external BD&L assets/ opportunities.  This role will support new product commercialization and stage gate assessment related market research needs of pipeline assets.  The scope of this role is global and entails close and diligent collaboration across a variety of functional areas including Global commercial development, Regional commercial lead and operations, and I&A partners such as global forecasting, CI, etc. 

Ability to integrate, synthesize, and analyze both quantitative and qualitative information from multiple primary or secondary sources into key actionable insights and recommendations that are relevant and timely for product commercialization and related initiatives. The ideal candidate must be passionate about market research and supporting brand strategy, and excited to work in a fast-paced environment.  An entrepreneurial and curious mindset and a drive to grow with the position are pivotal considerations.

You will work with Cardio-renal Global Marketing team to proactively identify, plan, design and lead global market research initiatives relating to Cardio-renal pipeline assets and identification of opportunities to grow in line portfolio. Specifically, you will be required to …

• Collaborate with business partners in a matrix organization to clearly understand key business questions and research objectives to design and implement research initiatives
• Develop robust market research plans addressing key business needs of Cardio-renal in-line portfolio and new products.
• Design and conduct primary market research in global markets and collaborate with GCIA partners on incorporating third party data when appropriate to support research findings.
• Identify and lead/direct market research vendors in a variety of research activities; Responsible for timely initiation and completion of projects, designing the methodology, presenting actionable insights
• Effectively orchestrate and execute many projects while looking to continuously improve quality of insights and process efficiencies
• Strive to bring innovative methodologies to uncover deeper customer insights
• Demonstrate creativity and agility in research approach and timing to accommodate changing business needs
• Integrate and synthesize market research findings into insights, opportunities and strategies that shape decisions and drive organizational action for in-line and pipeline products
• Provide concise analyses that go beyond a presentation of the facts to include a discussion of the associated business implications and recommended course of action
• Collaborate with Global marketing leads and Global Forecasting team to provide key inputs and rationale required to support robust global forecasts and stage gate decisions
• Partner with Global commercial development leads and serve as an internal strategic consultant to key stakeholders
• Integrate insights and provide robust global situation analysis required for global strategic brand planning

Qualifications:

• BA/BS required; Master’s (or other advanced degree) in a related area such as an MBA or MMR (Master of Marketing Research) is preferred. 
• 7+ years of business-related experience. 
• Minimum of 5+ years in primary market research/ analytics role required.  Some travel required.
• Business/market experience and pharmaceutical or biotech industry knowledge is preferred.
• Extensive knowledge and demonstrated expertise in a variety of primary market research techniques (both quantitative & qualitative) with ability to independently advise, execute and deliver research related recommendations. 
• Demonstrated ability to integrate and leverage insights and analytics, synthesize and communicate insights for multiple audiences
• Demonstrate strong business acumen, excellent communication skills and ability to succinctly express point view using both written and verbal communications.
• Experience in supporting new product launch a plus
• Demonstrated work experience across multi-disciplinary / cross functional teams. 
• Experience in rare diseases a plus.

Our Benefits

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.

Do work that matters at CSL Behring!