Senior Learning Specialist Coordinator/ Academic Services & Operations

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Job Posting Title:

Senior Learning Specialist Coordinator/ Academic Services & Operations

Position Type:

Professional / Unclassified

Department:

LSUAM Pres - EM - RSS - CAS - AEA - AE - Learning Strategies (Rashad Davis (00017947))

Work Location:

0031 Charles E. Coates Hall

Pay Grade:

Professional

   

Job Description:

The Senior Learning Services Coordinator of Academic Services and Operations will serve as the lead on essential student engagement and subject specific campus outreach efforts on behalf of the CAS to support LSU student academic achievement, retention, and graduation. The position will also be responsible for overall management of the CAS main office. The position will report to the Assistant Director of Academic Interventions. Primary responsibilities will include learning strategy sessions, presentations, and creation, coordination, and implementation, of CAS programs.   

55% Learning Strategy Sessions, Outreach, Presentations, and Case Management

• Provide individualized academic and learning support to students through tailored learning strategy consultations to enhance study skills, engagement, and academic performance
• Develop and create instructional content, resources, and materials to support student learning, retention, and academic achievement
• Monitor and track the academic progress and overall academic health of an assigned caseload, ensuring participation in academic interventions and maintaining regular communication to support student success
• Conduct outreach and engagement activities to promote the Center for Academic Success and its programs, increasing student utilization of academic support services
• Provide guidance, resources, and academic assistance to faculty, staff, and the general public to foster effective teaching and learning strategies

25% Administration and Supervision

• Manage the CAS main office to ensure efficient, timely, and accurate support for student appointments and drop-ins, increasing overall student satisfaction and service effectiveness
• Oversee daily operations of the CAS main office, maintaining a clean and organized facility to promote a welcoming environment and smooth workflow
• Assess office needs and manage procurement of supplies, ensuring uninterrupted operations and efficient resource utilization
• Supervise and train all student office employees, ensuring consistent front desk coverage and improving staff performance and accountability
• Streamline CAS operational processes by identifying inefficiencies and implementing solutions, resulting in increased office productivity and reduced administrative delay
• Manage departmental operational services, including property, facilities, space inventory, and service work orders, ensuring timely completion and compliance with university standards
• Approve student worker schedules and time entries in Workday, maintaining payroll accuracy and adherence to university policies
• Provide additional administrative support and assist with large-scale office projects, enhancing overall operational efficiency and contributing to the Center for Academic Success’ effectiveness

15% Program Development, Implementation and Coordination

• Assist in coordinating the Math Corequisite Workshop series, increasing student engagement, participation, and successful completion of core math courses
• Support the coordination and implementation of internal and external academic intervention initiatives, contributing to measurable improvements in student retention and academic performance
• Collaborate with the Assistant Director of Interventions to develop and deliver math strategy workshops, resulting in enhanced student learning outcomes and higher course achievement rates
• Support ongoing retention services and programs while coordinating select initiatives, leading to increased student persistence and on-time progression toward degree completion
• Assist in designing, developing, and implementing programs throughout the year to strengthen student learning outcomes, academic achievement, and overall success

5% Other duties as assigned

Minimum Qualifications

Bachelor’s degree and one year experience in a college learning center setting.

LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Preferred Qualifications

• Bachelor’s degree with three years of working in a college learning center
• Master's degree with 1 year of working in a college learning center

Our ideal candidate possesses a working knowledge of learning theory.

Special Qualifications

Some evenings and weekends required

As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

Additional Job Description:

Special Instructions:

The location of this position is LSU-BR and is not eligible for remote work.
To be considered, qualified candidates will submit a complete application which includes a cover letter explaining their specific interest in the position and how their skills and experiences prepare them for success in this role, a resume, and three professional references.
Please provide resume and transcripts, if applicable. For questions or concerns regarding the status of your application or salary ranges, please contact Rashad Davis at rdavis8@lsu.edu.

Posting Date:

November 5, 2025

Closing Date (Open Until Filled if No Date Specified):

March 5, 2026

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

   

Essential Position (Y/N):

   

LSU is an Equal Opportunity Employer.

   

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

   

HCM Contact Information: