bloomon is turning the flower industry on its head – for the better. How? By disrupting the traditional supply chain! We skip the auction and wholesale, to shorten the journey for our flowers. And we harness technology, brand and innovation to deliver gifts and subscriptions that delight our customers across Europe.
We launched in Amsterdam in 2014, and in 2021 joined forces with Bloom & Wild, the UK's fastest growing ecommerce company (according to the Financial Times). Our group is backed by top tier investors and is now home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte. Together, we’ve delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe.
Our vision is to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination.
We care wildly about people and our planet. Which is why we’re so proud to be a certified B Corp™ – committed to making long-term positive change for our community, and the world around us.
🛠️ The Logistics Team @ Bloom & Wild Group
The Operations team at Bloom & Wild and bloomon is split into three sub-teams, although in practice there is close collaboration between all of them on a daily basis:
- Logistics & 3rd Party Fulfilment – This team manages our partially outsourced sourcing, production, and fulfilment in the UK and optimises delivery in all countries we operate in. They work closely with our carrier partners (and coordinate our own delivery network) to deliver operational excellence and customer satisfaction.
- Flower sourcing, styling and quality – This team is responsible for purchasing our fresh products like flowers and plants, mainly through direct collaboration with growers around the world. They manage our inbound supply chain and work closely with partners to optimise for quality and costs. Within our own and third-party warehouses, they monitor and improve styling and quality.
- Warehouse Operations – Across our three strong brands, we have various warehouses across the EU. The teams at these sites manage the daily production and fulfilment of all products we sell. This team is also responsible for the non-horti procurement of add-ons and packaging items. Their focus is customer satisfaction, On Time-In Full fulfilment, quality, and associated costs (COGS).
Our key enablers for every element of our operations are data and technology so there is close collaboration with those teams. Even for those processes where we outsource the execution, we use data to continually feedback to our partners and optimise and innovate our processes and products.
⚙️ What you'll be doing:
As a logistics team we are responsible for last mile delivery, getting parcels from the warehouse to customers’ front doors. We are operating in 7 markets across Europe, managing more than 10 carriers, like DPD, PostNL or DHL and ensuring that thousands of deliveries are completed on time every day.
In Netherlands, Belgium and Denmark, one of our key differentiators is our ‘dedicated’ delivery service; a network of external partners, including regional van and bike couriers, who employ Bloomon-trained drivers to deliver bouquets to customers.
We’re looking for a Senior Last Mile Logistics Coordinator to join our Logistics team, with a primary focus on the daily operations and performance of our ‘dedicated’ delivery fleet in the Netherlands, Belgium, and Denmark. The role will also manage transport between our warehouses and provide support delivery operations in Germany.
Next to our logistics team and external partners, in this role you will work closely with our Warehouse and Customer Delight teams, helping us drive operational excellence and improve the customer experience.