Work Location:
Toronto, Ontario, CanadaHours:
37.5Line of Business:
Sales & Customer Distribution SupportPay Details:
$76,800 - $115,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
The TD Wealth National Office Team is a centralized team that supports the Wealth businesses and the Colleague and Client Experience team is responsible for ensuring that we have a culture that always leads with the client and our employee in everything we do.
The TD Wealth Colleague and Client Experience team creates innovative client and employee experiences that enable us to win with our people and in our priority markets. The team is responsible for planning, executing with excellence and establishing best practices, against three key pillars: Executive and Team Planning & Meetings, Client Events, Employee Reward & Recognition.
Job Description/Accountabilities:
Reporting directly to the Senior Manager of Events, the successful candidate will be responsible for the end to end process of event planning and execution including budget management, program management, and relationship management to meet the objectives of all the Wealth businesses for both live events and webcasts.
Program management for all senior leadership events, developing comprehensive critical path documents /budget/contingency plan/project plans/communications plans to effectively and efficiently deliver high quality events. Work closely with business partners to understand event objective and execute the event accordingly. Lead project meetings to support the planning and execution of events and live Webcasts.
Act as a centre of excellence for all Event / Production related elements including lead the planning and execution of live Webcasts, event applications and live meeting technology.
Act as consultant to our business partners on best practices to engage audiences through use of event production, multi-media technology and live meetings.
Coordinate rehearsal schedules and lead executive rehearsals. Managing executives onsite and "calling the show".
Managing the relationship and project deliverables of key internal and external partners such as the Wealth Communications Team, Corporate and Public Affairs, Compliance, venues, AV providers etc.
Management of program budget, including invoicing, negotiating and contracting with vendors. Accountable for providing regular and timely budget updates and event reconciliation.
Act as consultant to our business partners on best practices to engage audiences through use of webcasting technology and live meetings.
Support business partners in the development and coordination of program agendas, speaker presentations, executive briefs, scripts, experience and show flows.
Oversight and delegation of project deliverables executed by Event Managers/Coordinators, Contractors and volunteers to ensure multiple competing deadlines are met.
Planning the strategy of the guest experience which may include; team building activities, dining options, speaker and gifting recommendations.
Understanding of event industry trends, regulations and best practices and recommending and implementing initiatives to support business partners’ strategic need.
Lead the development & execution of a Post Implementation Review for all events and provide recommendations to Senior Management team.
Qualifications/Skills/Experience:
Highly motivated individual with a proven track record to deliver results
10+ years of experience in project management of large and complex programs/events
Experience managing virtual events using Webcasting technology, with an understanding of connectivity/ bandwidth capabilities and video streaming
Experience delegating and overseeing the work and deliverables of internal team resources.
Strong time-management and organizational skills to pivot quickly and manage multiple projects, deadlines and priorities within a fast paced, high pressure environment
Strong technical skills using data management and digital marketing tools for events.
Passion for using interactive technology solutions for registration or onsite at events using Event software.
Excellent communication skills (both written and verbal)
Strong meeting facilitation/presentation skills
Demonstrated strong problem solving, negotiation & decision-making skills
Strong relationship building skills with an ability to impact and influence at all levels.
CMP (Certified Meeting Professional) Designation preferred
Ability to travel as required and the ability to work variable hours driven by the needs of the business
A valid driver's license and passport is recommended
Superior knowledge of Microsoft Word, PowerPoint, Excel & Outlook
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet