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About the Team
Reporting to this position will be a small but mighty team made up of the CMO School lead, Learning and Development, Strategic PMO and the Rotation/interns Program.About the Role
The Office of the CMO lead position will act as a force multiplier to maximize efficiency and effectiveness across the MLT and Marketing organization. This position will help to operationally support the CMO role, act as a bridge across the organization and drive key executive initiatives, external customer engagements, and strategies on behalf of the CMO. Partnering closely with Exec Comms, Finance, Operations and People & Purpose functions.
Key Responsibilities:
Strategic Support
Translate strategic initiatives into actionable plans and ensure their execution across the Marketing organization.
Monitor and report on key Marketing performance metrics, providing insights and recommendations to the CMO.
Facilitate cross-functional collaboration between Marketing and other functions (e.g., Sales, Product, RevOps, Strategy & operations, Customer Success) to ensure alignment and efficient execution of company-wide goals.
Lead cross-functional Marketing initiatives, working across all teams to drive strategic priorities
Manage E400 account program ensuring CMO has 360 view of accounts, e.g. status of relationship, renewal information, CSAT, etc.
Prepare health of business reports and talk tracks for the CMO
Prepare in collaboration with planning and analytics leaders QBR and Ops reviews talk tracks, ensuring relevant business topics and lead preparations for ECOMM discussions.
Coordinate and manage special projects and initiatives as directed by the CMO, from conception to completion.
Operational Excellence
Manage the CMO's priorities, schedule, and communications, ensuring their time is optimized for high-impact activities.
Develop talk tracks, key insights and synthesize presentation materials with executive summaries for internal and external meetings, including ECOMM meetings, Board meetings, Ops reviews, QBRs & Customer Advisory presentations
Other examples include: Rising, Elevates, MLT offsites, SICs, CXCs, customer engagements, town halls, extended team meetings, Davos, external speaking engagements, E400 accounts, etc.
Assist in driving strategic approach for budget and resource allocation and partner to drive planning strategy
Team Enablement and Communications
Lead the CMO Programs team and enable their success in driving strategy and delivery of CMO School, CMO Programs and Project Management, Learning and Development, plus the intern and rotation programs
Manage and oversee ELT, including strategy to build executive level leadership, driving agenda creation and slack engagement to build accountability outside of individual leader swim lanes
Ensure that optimal organizational structure is in place to meet Imperatives of the team.
In partnership with CMO EA help prepare and facilitate team meeting agendas, offsites, and internal events, ensuring productive discussions and clear outcomes.
Act as a confidential sounding board for the CMO on sensitive topics and employee matters.
Coordinate relevant teams to craft internal updates, executive presentations, and communications on behalf of the CMO
Support the CMO in talent management initiatives, including recruitment, skill building, executive onboarding, and development of the Marketing team and executive leaders.
About You
Qualifications:
15+ years of experience in strategy, operations, HR, management consulting or a Chief of Staff-like role.
High business acumen and understanding of the Marketing function.
Proven capability to scale global functions and work across executive leadership to influence
Strong track record of advising and partnering with C-suite to define and execute enterprise-wide strategic initiatives.
Ability to orchestrate complex strategic portfolios, managing multiple high-stakes priorities across Marketing and other functions.
Analytical and critical thinking, synthesizing complex data to anticipate shifts and inform decisive executive action.
Executive-level presence and strong communication skills, adept at articulating strategies and influencing diverse global organizations
Proven ability to lead through influence and forge highly effective partnerships across cross-functional teams.
Adept at navigating ambiguity and thriving in fast-paced environments
Operates with a high degree of accountability with careful execution, assertiveness, and creative problem-solving practice.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.CA.Home Office
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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