Tory Burch

Senior Director, Logistics & Distribution Operations , APAC

San Po Kong, Hong Kong Full time

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.

  • Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
  • We have the best team in the world and believe in paying competitively and rewarding for high performance.
  • Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
  • We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales.
  • We are invested in your professional growth – you’ll have access to free executive coaching on-demand.

This Role is Tailor-Made for You Because:

A Day in the Life:

  • Demonstrated transformation and/or larger scale project management experience, e.g., implementation of SAP, forecasting and inventory management, S&OP, control tower, etc.
  • Strong 3PL management and success, including proven experience selecting, negotiating, structuring and managing successful long-term partnerships
  • SAP Experience; demonstrated experience in data, analytics, and/or control tower implementation
  • Business and commercial oriented, ability to see the big picture, communicate and influence senior level stakeholders locally and cross regions
  • Hands on orientation, especially with the approach to problem solving, particularly for candidates from larger organizations that may have larger teams

JD/Core Responsibilities:

  • Oversight and responsibility for:
    • Relevant regional budget oversight, in partnership with regional president, global capability leader and finance teams
    • Regional inbound freight management, in partnership with the global freight team, balancing cost and service levels; coordinate and support regional carrier selections and transition; facilitate critical handoffs across relevant teams, including production, trade compliance, and local fulfillment operations
    • Relevant regional global trade compliance, in partnership with our global trade compliance team, optimizing processes to manage duties and free trade agreements where possible; support APAC region specific compliance programs, e.g., Japan, Taiwan product labelling and translation requirements, assignment of Tariff Quotas, and ensuring teams or maintenance of system records where applicable
    • China Product Compliance and customer complaint handling, driving and leading GB testing program for the China business, minimize product compliance risks
    • Relevant regional distribution and fulfillment for merchandise and non-merchandise products across all business channels (Retail, Wholesale, Travel Retail, e-Commerce) for China, Hong Kong, Japan and Taiwan, including capacity management, alignment against forecasts, promoting and optimizing local inventory management; support product services, e.g., repair operations in partnership with regional and global sustainability teams
    • Outbound transport management for local regions, including vendor selection, negotiation and performance management to meet service and cost targets
    • Driving fulfillment and meeting shipping, VAS and compliance requirements for wholesale accounts, e.g., Middle East product compliance labelling or other compliance based DC VAS programs.
    • Supporting sustainability topics related to the logistics and distribution function
  • Management and direct oversight of all 3PL and regional vendor relationships. Demonstrate deep understanding of commercial and operational practices (e.g. understanding to in-region bonded operation for B2B and B2C) to maintain and support critical partnerships, while meeting all service and cost objectives; support selection and negotiation processes with 3PL partners, further driving a culture of continuous improvement to support omnichannel practices and sustainable growth
  • Strong understanding of end-to-end supply chain processes, e.g., upstream production and vendor management, inventory forecasting, planning and allocation store operations and e-Commerce to implement and support best practices for end-to-end sales and operations planning
  • Occasional support for key strategic priorities, including topics related to sustainability, changes to trade or logistic flows, quality management as required
  • SAP S4 Hana, control tower, analytics and date experience a plus
  • Demonstrated people management and leadership across a regional dispersed team

To Land This Role:

Why You'll Want to Join Our Team:

How We Work Together

  • Adaptable – We change before we have to
  • Entrepreneurial – We own it
  • Collaborative – There’s no “I” in Tory
  • Client & Brand Focused – We put ourselves in Tory’s shoes
  • Live the Values – We show up for each other
  • Functional Expertise – We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.