For decades, DTN has been the silent force behind some of the world’s most critical industries—helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision-grade insights—enabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption. We don’t follow trends—we set the standard for precision, trust, and operational impact.
DTN is at an exciting inflection point. Building off a foundation of financial strength, profitability, and industry trust, we’re accelerating growth and expanding our global footprint. Our purpose-built solutions—powered by AI and honed by decades of vertical expertise—are helping some of the world’s most significant enterprises thrive amid operational constraints and uncover new opportunities in a fast-changing world.
Job Description:
We are seeking a Senior Director of Content & Communications to lead DTN’s narrative across customer, market, and internal touchpoints. This role is essential to how the world sees DTN—our voice, our value, and our vision. You will define and operationalize a modern content and communications function that combines strategic storytelling, AI-powered scale, and market relevance across our verticals.
You’ll oversee a team of content and communications professionals to bring DTN’s platform, solutions, and customer impact to life through high-performing content and communications strategies. You’ll also be responsible for embedding AI powered workflows and ethical content practices into the way we scale our storytelling—while preserving DTN’s distinct voice and trust-driven ethos
This role sits at the intersection of brand, growth, and operational excellence. You’ll thrive here if you’re a systems thinker, builder, innovator, and high-integrity communicator.
Key Responsibilities
Narrative & Messaging
Amplify and scale DTN’s Operational Decisioning Platform narrative and industry-specific solutions in agriculture, energy, and weather.
Partner with product marketing, sales, and execs to deliver messaging that clearly connects our platform and AI capabilities to business value.
Cross-Functional Alignment
Partner closely with Demand Gen, Product Marketing, and RevOps to ensure content is developed to support the buyer journey across personas, segments and sectors, and delivers on campaign and pipeline goals.
Collaborate with Customer Marketing and Customer Success teams to source compelling stories and use-case driven narratives.
Content Strategy & Editorial Operations
Build and lead a cross-functional content engine spanning thought leadership, customer stories, solution guides, videos, social content, and more.
Embed generative AI tools into the content production process to improve efficiency and personalization—while maintaining editorial integrity.
Own the editorial calendar, scaling across buying stages, personas, and GTM motions.
Stay ahead of emerging tools and practices in AI, SEO and LLM search to keep DTN’s marketing cutting-edge and efficient.
Corporate Communications
Own internal communications—including DTN All Hands, internal updates and executive overviews
Lead external communications strategy including PR and agency partnerships, increasing our presence across top-tier industry and technology media.
Qualifications
12-15 years in B2B SaaS content strategy and communications in complex, SaaS enterprise environments.
Proven success building content teams and programs that drive awareness, engagement, and sales pipeline.
Exceptional writing and editing skills—particularly for executive communications, product storytelling, and customer narratives.
Data-driven with familiarity with content analytics, SEO, and AI-enhanced measurement tools.
Hands-on experience with AI content tools and a strong understanding of ethical AI use in marketing.
Strong understanding of PR, analyst relations, and social media best practices.
Experience collaborating with senior executives and influencing across matrixed teams.
Why Join DTN?
The targeted hiring base pay range for this position is between $180,000 and $206,000. DTN is a pay-for-performance organization, which means there is the opportunity to advance your compensation with performance over time. The actual base pay offered for this position will be dependent upon many factors, including but not limited to: prior work experience, training/education, transferable skills, business needs, internal equity, and applicable laws. The targeted hiring base pay range is subject to change and may be modified in the future. This role may also be eligible for market-competitive variable pay and benefits.
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About DTN:
DTN is a global data and technology company helping operational leaders in energy, agriculture, and weather-driven industries make faster, smarter decisions. Our Operational Decisioning Platform turns complex data into decision-grade insights—empowering customers to expand their margins, accelerate growth, and outpace risk. With more than 1,200 employees globally, DTN serves the companies that feed, fuel, and protect the world.
At DTN, we value clarity, trust, and action. We’re a team of problem-solvers, outcome-drivers, and industry nerds who believe that precision matters – and that mission is at the core of what we do.
Trust Built: We earn it. We keep it. We protect it. Our neutrality, precision, and integrity are non-negotiable.
Confidence-Driven: We help customers move with clarity and conviction. We bring the data and operational knowledge leaders need to act.
Built for Industry: We speak operations because we come from operations. Our expertise is forged in fuel terminals, fields, flight paths, and forecasts.
Future-Forward: We see what’s coming- and we’re ready. We help customers lead through change with smarter decisioning.
Recruitment Fraud Notice:
DTN is aware of incidents where external parties have impersonated our organization, issuing fraudulent communications and/or job offers. Please be advised that all legitimate communication from DTN will come from an official @dtn.com email address or through our Paradox AI automated scheduling platform (Talent IQ). Any offers are extended directly by our Talent Acquisition team following a formal interview process.
If you receive a suspicious message or offer claiming to be from DTN, please do not engage. Contact our Talent Acquisition team at Careers@dtn.com to verify the legitimacy of any communication. Report any fraudulent messaging as phishing or spam.
DTN is an Equal Opportunity Employer. We welcome and encourage applicants of all backgrounds, including minorities, women, veterans, and individuals with disabilities.