Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through a combination of telemedicine, diagnostics, and virtual care programs. By leveraging real-time data and AI-powered insights, Heartbeat Health empowers providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes. Heartbeat Health is redefining how cardiovascular care is delivered in the digital age, led by our medical group of cardiologists, advanced practitioners, nurses, and care coordinators.
As the Senior Client Success Manager, you will lead key client relationships and drive the overall success and satisfaction of Heartbeat’s partners. You’ll serve as a strategic advisor and escalation point across onboarding, retention, solutioning, and client experience — ensuring our customers achieve measurable outcomes and long-term value from Heartbeat’s offerings.
You’ll collaborate cross-functionally with Product, Operations, Clinical, and Engineering teams to translate client goals into scalable solutions, while mentoring team members and shaping processes that enable growth and excellence across the Client Success function.