USC Risk Management and Insurance is seeking a Senior Claims Examiner to join our team!
The Opportunity:
The Senior Claims Examiner conducts, documents, and/or coordinates insurance claim management to the point of conclusion. The Senior Claims Examiner also engages with third-party administrators as needed, reviews and evaluates loss notices, lawsuits, etc. and determines insurance risks and exposures.
The Accountabilities:
- Conducts financial lines, automotive, general liability, and other lines of insurance claims management, and performs claim research as assigned. Engages with relevant stakeholders as necessary (e.g., doctors, legal counsel, broker claims consultants, etc.). Documents, collects, inputs, tracks, and reports on insurance claim details and information in USC’s risk management information system.
- Engages with third-party administrators to initiate and manage new and existing claims. Reviews third-party administrator performance and makes recommendations for improvement.
- Reviews loss notices and determines appropriate response/course of action. Reviews and investigates Department of Public Safety incident reports and advises on consequential liability and exposure.
- Manages and concludes insurance claims. Documents and tracks information related to past claims and disbursements in USC’s risk management information system (e.g., payments, correspondence, reserves).
- Determines risks and exposures involved in insuring people and assets and recommends solutions to appropriate stakeholders.
- Encourages a workplace culture where all employees are valued, value others and have the opportunity to contribute through their ideas, words and actions, in accordance with USC Code of Ethics.
- Performs other duties as assigned or requested. The University reserves the right to add or change duties at any time.
Qualifications:
All candidates for the position of Senior Claims Examiner must meet the following minimum qualifications:
- Bachelor's degree; however, combined experience/education as substitute for minimum education.
- 5 years of related work experience in financial lines, and general and/or automotive liability.
- Demonstrated knowledge and understanding of insurance industry standards and practices.
- Proven knowledge of claims and risk management information systems.
- Ability to think critically, solve problems, plan and prioritize activities, and multitask.
- Proven organizational and interpersonal skills.
- Ability to work independently and shuffle priorities on limited notice in a fast-paced environment.
- Excellent written and oral communication skills.
- In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.
The ideal candidate for the position of Senior Claims Examiner meets the following preferred qualifications:
- Master’s degree.
- 8 years of related work experience as an insurance carrier/brokerage firm.
- Extensive knowledge of other lines of business insurance beyond general and automotive liability (e.g., business interruption, commercial property, data breach.)
The Trojan Family Rewards:
We offer a wide variety of benefits and programs that support our staff and their families.
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
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The annual base salary range for this position is $80,000 - $105,000. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.
Qualifications:
All candidates for the position of Senior Claims Examiner must meet the following minimum qualifications:
Bachelor's degree; however, combined experience/education as substitute for minimum education.
5 years of related work experience in financial lines, and general and/or automotive liability.
Demonstrated knowledge and understanding of insurance industry standards and practices.
Proven knowledge of claims and risk management information systems.
Ability to think critically, solve problems, plan and prioritize activities, and multitask.
Proven organizational and interpersonal skills.
Ability to work independently and shuffle priorities on limited notice in a fast-paced environment.
Excellent written and oral communication skills.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.
The ideal candidate for the position of Senior Claims Examiner meets the following preferred qualifications:
Master’s degree.
8 years of related work experience as an insurance carrier/brokerage firm.
Extensive knowledge of other lines of business insurance beyond general and automotive liability (e.g., business interruption, commercial property, data breach.)
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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