Senior Business Transformation & Strategy (Internal) Manager

Company:

Mercer

Description:

We are seeking a talented individual to join our Strategic Projects team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office

Lead critical change initiatives across various business, partnering closely with key stakeholders to drive successful organizational transitions. Play a pivotal role in shaping the future of work strategies, leveraging AI and innovative approaches to transform business models, operations, and culture. This role requires a strategic mindset, strong leadership, and the ability to manage complex change in a dynamic environment.

We will count on you to:

• Lead and manage key components of change initiatives in collaboration with business leaders and critical GSD stakeholders. 

• Develop and execute comprehensive communication plans aligned with stakeholder RACI matrices and the criticality of change impacts. 

• Conduct change readiness assessments and provide ongoing support to teams throughout transitions to ensure smooth adoption and minimal disruption. 

• Partner closely with People Partners and Learning & Development teams to design and implement future of work strategies, with a focus on AI-driven transformation. 

• Provide a holistic, cross-functional perspective to identify opportunities for business model, operational, and organizational transformation. 

• Drive the development and delivery of innovative strategies and solutions that enable sustainable change and business growth. 

• Serve as a trusted advisor to senior leadership on change management best practices and transformation initiatives. 

• Monitor and report on the progress and impact of change initiatives, adjusting strategies as needed to achieve desired outcomes.

What you need to have:

• 15+ Years of relevant experience

• Proven experience leading large-scale change and transformation initiatives at a senior or director level. 

• Strong strategic thinking and problem-solving skills with the ability to influence and engage stakeholders at all levels. 

• Excellent communication and interpersonal skills, capable of developing clear, compelling messaging for diverse audiences. 

• Experience working collaboratively with HR, Learning & Development, and business partners to align change efforts with organizational goals. 

• Familiarity with AI technologies and their application in shaping future work environments is highly desirable. 

• Ability to manage multiple complex projects simultaneously in a fast-paced, global environment. 

• Demonstrated leadership and team management capabilities. 

What makes you stand out :-

• Demonstrated leadership and team management capabilities. 

• Relevant certifications in change management or transformation are a plus.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.