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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.
As Senior Case Worker, this is your opportunity to be the backbone of our daily service delivery— supporting efficient day to day service delivery and ensure that case workers provide case management, assessment and referral, education, and support in accordance with TSA and service guidelines. Provide support to the team ensuring services are provided within our Model of Care.
This is a full-time permanent role based in Nowra, NSW. Salary is based on the SCHADS Award, Level 5.
Deliver high-quality, person-centred services through education, interventions, group work, assessments, referrals, and case management.
Develop and monitor individual treatment plans, maintaining accurate documentation and data in line with case planning procedures.
Champion continuous improvement and innovation in service delivery.
Oversee daily operations to ensure efficient and effective service provision.
Maintain up-to-date knowledge of referral pathways and support options for clients.
Collaborate professionally with internal and external services.
Promote active service user participation and feedback.
Provide line management and supervision to Case Workers.
Foster strong, productive relationships within the team.
Embed reflective practices to enhance client outcomes.
Build team capability through coaching, mentoring, and training.
Support team wellbeing and ensure a safe working environment.
Assist with recruitment in partnership with the AOD Team Leader.
Address performance and conduct matters with support from management.
Represent the service through presentations to local organisations and stakeholders.
Establish and maintain strong referral pathways to support positive client outcomes.
Participate in sector and local area network meetings as required.
Minimum diploma level qualification in AOD, community services or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments,
service, and study/development
Relevant experience in supervising staff preferred
A current NSW Driver’s License
As a registered NFP we offer our eligible employees real and meaningful benefits such as;
NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
Flexible working conditions
Health, fitness and financial discounts / benefits
Paid parental leave - 12 weeks
Up to 8 weeks leave per year through our purchase leave scheme
Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
Purpose driven career which has positive social and sustainable outcomes
Employee Assistance Program - Independent confidential counselling service;
Opportunity for career development;
An inclusive culture of dedicated, passionate and professional team members
Positively supporting and impacting the lives of others through your career contribution
Be part of a team making a real difference. Your knowledge, lived experience, and leadership can help transform services for people across NSW. Please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration