Global Payments Inc.

Senior Analyst - Strategic Discovery

Chicago, Illinois, USA Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

The Analyst - Strategic Discovery will be primarily responsible for supporting the Corporate BI team by collaborating cross-functionally to understand business processes and identify data sources across the enterprise. The role will work with the BI team to understand business requirements and document results. In addition, the Analyst - Strategic Discovery will partner with the Tech and Data Management teams to ensure that data is transmitted and stored in the appropriate channels to support the Corporate BI team’s data models and reporting requirements. 

Primary Responsibilities/Objectives:

  • Coordinate with reporting teams to identify critical data to capture and report on

  • Build relationships with SMEs across the enterprise to identify data sources for reporting requirements

  • Understand, document and be able to communicate complex business processes to technical and reporting teams

  • Coordinate with technical teams to consolidate data in the data lake 

  • Other responsibilities as assigned 

Core Competencies:

  • Strong understanding of reporting requirements 

  • Organization Skills: The Analyst - Strategic Discovery will be assigned multiple projects that each cover several portfolios across the organization. The candidate must be able to manage competing priorities and keep an organized record of data sources for each portfolio.

  • Documentation skills: The Analyst - Strategic Discovery will be expected to maintain proper documentation on project status, data flows and business processes. 

  • Communication Skills: The candidate must have strong verbal and written communication skills. They must be able to interact effectively with others in different levels of the organization and regions across the world. The candidate will be expected to translate both business and technical findings to the Data Management and reporting teams with the Corporate BI hierarchy.

  • Experience with querying databases to explore and validate data 

  • Proficient in SQL, database schema, and database tables 

Education/Experience

  • Position requires knowledge typically associated with a Bachelor’s Degree in Analytics, Business, related technical or business field, or equivalent work experience

  • 4-5 years of applicable experience as a Business Data Analyst or similar role

  • 4-5 years of experience with cloud database tools, such as Google Cloud Platform, Snowflake or similar

  • 4-5 years of experience with SQL

  • 4-5 years of experience with spreadsheet tools, such as Google Sheets or Excel

  • Understanding of the Payments industry or Financial Reporting is a plus

  • Experience with modeling tools, such as Lucid, is a plus

 
Preferred Qualities:

  • Motivated self-starter with the ability to work remotely 

  • Curious-minded 

  • Exceptional communication skills

  • Teamplayer with the ability to work with well with others across a global organization

  • Strong organizational and documentation skills

  • Ability to manage multiple assignments


Global Payments Qualities:

  • Uncompromising honesty

  • Approachable and willing to offer helpful solutions

  • Ability to search relentlessly for better solutions

  • Must handle constructive feedback well

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.