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Senior Account Manager, Strategic

New York, NY Full Time

Senior Account Manager, Strategic
Drive CB Insights’ growth by expanding and deepening relationships with our most strategic clients.

The Role You’ll Play:

The CB Insights Senior Strategic Account Manager is responsible for managing and growing a portfolio of our highest-value enterprise accounts, including leading corporations, investors, and consultancies shaping global industries. This role blends relationship stewardship with a growth mindset: cultivating platform adoption and advocacy while identifying and driving expansion opportunities across divisions, geographies, and new use cases.

You’ll operate as a trusted advisor to senior stakeholders and economic buyers, articulating ROI and strategic impact while uncovering new opportunities to embed CB Insights deeper into their workflows through our platform, data solutions, and APIs. 

About the Strategic Account Management Team:

Our Strategic Account Management team sits at the intersection of strategy, technology, and client growth. We partner with the world’s most influential organizations to help them discover new markets, validate innovation bets, and make smarter decisions through data.

The team thrives on curiosity, creativity, and commercial acumen. You’ll join a diverse group of problem solvers who combine analytical rigor with empathy, adaptability, and a relentless drive to grow our relationships and business impact.

Your Main Responsibilities:

  • Own and grow a portfolio of strategic accounts, driving both retention and expansion through proactive account planning and consultative engagement.

  • Partner with senior stakeholders and economic buyers to demonstrate clear ROI, link insights to business outcomes, and influence long-term strategy.

  • Collaborate with SDRs to identify and pursue new opportunities, referrals, and whitespace within enterprise clients.

  • Sell and expand data solutions, including API integrations, data feeds, and workflow-based solutions.

  • Develop and execute Strategic Account Plans, including mapping key stakeholders, setting growth goals, and tracking engagement and adoption.

  • Run renewal and expansion cycles end-to-end, including negotiations, pricing discussions, and contract execution.

  • Leverage data and analytics to anticipate risk, spot growth potential, and drive proactive engagement.

  • Serve as a thought partner to clients, offering insights on emerging technologies, market shifts, and innovation trends.

  • Continuously improve account management processes and share best practices across the Strategic Account Management team.

What You Bring to the Table:

  • Bachelor’s degree in business, economics, finance, or related field.
  • At least 5 years of experience in enterprise account management, customer success, or consultative sales, ideally in SaaS or data/insights-driven businesses.
  • Proven track record of retaining and expanding large enterprise accounts, with comfort in both farming and hunting motions.
  • Experience managing executive-level relationships and navigating complex organizations.
  • Strong commercial and negotiation skills, with ability to align value with business outcomes.
  • Familiarity with data integrations, APIs, and data feed solutions.
  • Expertise using CRMs (Salesforce preferred), Excel, and BI tools to track performance and communicate insights.
  • Excellent communication and presentation skills; capable of influencing at senior levels.
  • Highly intellectually curious, adaptable, and self-driven with a strong growth mindset.

You’ll Be Successful Here If You:

  • Thrive on uncovering new opportunities and driving measurable growth.
  • Can balance strategic relationship management with tactical execution.
  • Bring a consultative, insight-driven approach to every client interaction.
  • Are a team player who collaborates across Sales, SDR, and Product to deliver results.
  • Have a passion for innovation, technology, and helping clients win.

Please note this is a US-based role.

In addition to base salary, this role is also eligible for commission.

A little bit about our pay practices: Typically, we will hire at our Hiring Target, but actual starting pay may be based on several factors, including, but not limited to, market rate, the qualified pool of candidates, internal compensation, candidate experience, and budgetary constraints.

Compensation
$110,000—$125,000 USD

What we're all about 

We're on a mission to advance the technology economy -- one driven by innovation, markets, and entrepreneurship. We believe a thriving technology economy powers a thriving society. By synthesizing, analyzing and visualizing millions of data points, we deliver a 360° view of the technology economy – powering the insights that buyers, sellers, investors, and advisors need. 

As a CBIer, you can expect to leverage generative AI to drive creativity, efficiency, and  strategic decision-making. Our culture is infused with the spirit of exploration and experimentation – and AI is a catalyst for new ideas and breakthrough solutions.

CB Insights Leadership Principles

At CB Insights, everyone is expected to be a leader. These leadership principles are like an operating system for our culture. Use the principles as a practical guide to making decisions.
We are what we repeatedly do. By living the principles outlined below, we will build an outstanding company and do insanely great work. 

  1. Solve customer problems. It’s our highest calling. Designing a product? Start from the customer problem it solves. Updating our sales process? Flip it around, and simplify the customer buying process. 
  2. Think BIG! Start small. Great changes start with a first step. Find it. Take it. Build a system around what works. This is the secret to bringing a vision to life.
  3. Go and see with your own eyes. Meet the customer, use the product, talk to the field. Great systems aren’t built from afar.
  4. Priorities: Choose one. Leaders give the gift of clarity. They find the most important thing and do it. Max power. Top speed.
  5. Danger zones: 
    • Bureaucracy. May the best ideas and execution win.
    • Complexity. Leaders use frameworks and systems to simplify. 
    • No commitment. Leaders don’t compromise just to get along. Debate. Disagree. But once a decision is made, commit.
    • Leaving what’s important unsaid or undone. No “circling back.”
  6. Data informs. Insight transforms.  Pull the thread. Ask why. Leaders are curious. They use what they learn to create clarity.
  7. Insist on excellence. Leaders set high standards and overcome obstacles. They do the kind of work they’re excited to share with the world.
  8. Live off the land. Leaders creatively use resources already available to them – especially AI – to execute and automate their work. 
  9. Good judgment. Leaders have it. Where it comes from: insight, listening, first-hand experience. How to apply it: carefully on big, hard to reverse decisions. Swiftly on limited, easy to reverse ones.
  10. Help others. Leaders know we’re building this together.

You’ll want to work here if

  • You are excited about how AI is transforming tech 
  • You are hungry for feedback and the chance to grow 
  • Your instinct is to work smarter not harder 
  • You love developing as a SME with a POV
  • You are motivated by challenges and big ideas 
  • You believe in radical personal accountability 

You don’t want to work here if: 

  • You are a tech pessimist 
  • Radical Candor is not your style 
  • You like to build big processes 
  • You stay @ the 30,000 foot view instead of digging into the details 
  • You prefer to operate in your comfort zone 
  • You expect to be judged by outputs instead of outcomes 

What we offer: 

  • Award-winning culture: recognized by Inc. and Built-in for leadership, career opportunity, and engagement 
  • Industry Insight: over 500k+ people follow our tech newsletter: sign up here
  • Holistic compensation: cash, rich healthcare insurance benefits including PPO, HSA, and FSA options, multiple  mental health resources, pet insurance, 401k match, annual education stipend, and generous paid time off.  

About our pay practices

We believe in recognizing and rewarding excellence. Our commitment to fairness means that compensation decisions consider factors like qualification, location, internal equity, and market data.

Our compensation philosophy goes beyond base salary. To align with your dedication and success, we offer total compensation as innovative as the work we do - this includes variable cash potential, 401k matching, flexible healthcare options plus mental health resources, professional development and education stipends, great PTO, and more.

Equal Opportunity Employer: At CB Insights we know that innovation comes from collaboration, belonging, and diverse perspectives. We’re proud to be an equal opportunity employer - all applicants are considered for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.