Gap Inc.

Security Officer - New York

NY 55 Thomas St Full time

About the Role

As a Support III in Global Security, you serve as a frontline protector of people, property, and brand reputation. Whether working as a GSOC Analyst or Security Guard, you monitor security systems, respond to incidents, and ensure a safe environment for employees and visitors. You play a critical role in executing security protocols, identifying risks, and supporting investigations. Your presence and vigilance help maintain a culture of safety and trust across Gap Inc. facilities.

Position Schedule: Monday-Wednesday: 3pm to 12pm / Saturday-Sunday: 7am to 4pm

What You'll Do

• Monitor security systems and respond to alarms, incidents, and emergencies.
• Conduct patrols, access control, and visitor management at assigned locations.
• Document incidents and support investigations with accurate reporting.
• Communicate with internal teams and external responders during emergencies.
• Follow established protocols and escalate issues as needed.
• Provide customer service and support to employees and visitors.
• Maintain awareness of surroundings and proactively identify risks. 

Who You Are

• Good understanding of security protocols and procedures.
• Experience in customer service or high-pressure environments.
• Ability to remain calm and act decisively in emergencies.
• Strong communication and interpersonal skills.
• Familiarity with security systems and reporting tools.