Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
The Sales Effectiveness Specialist plays a key role in driving commercial excellence by developing, implementing, and optimizing sales enablement and training initiatives across the Bioscience Commercial Teams. The ideal candidate is organized, collaborative, and digitally fluent — with a passion for helping sales professionals grow, succeed, and deliver exceptional results. This remote role supports Lonza Bioscience’s commercial teams across regions, with a preference for candidates based in or aligned to the Eastern Time Zone (EST) to best collaborate with our global and U.S.-based partners.
Key Responsibilities:
Serve as the primary curator and administrator for sales enablement content and training within a Content Management System (CMS) and e-Learning Management System (LMS) (e.g., Mindtickle, Showpad, Highspot), ensuring materials are current, relevant, and easy to access.
Collaborate with content owners and stakeholders to maintain content organization, governance, and version control across training and enablement resources.
Drive adoption and effective use of the learning and enablement platforms by providing onboarding, training, and continuous user support.
Manage and optimize sales enablement tools such as LinkedIn SN and ZoomInfo to improve seller productivity, data-driven insights, and overall sales effectiveness.
Oversee vendor relationships, manage contract renewals, and track tool usage analytics to evaluate ROI and adoption.
Provide clear guidance, training, and best practices to help sales teams maximize the value of these tools and platforms.
Support the design, development, and delivery of impactful sales and leadership training programs, including e-Learning courses and series to build sales skills, manager coaching skills, technical skills, and product knowledge.
Facilitate both virtual and in-person training sessions that foster engagement and retention.
Create and maintain comprehensive training materials such as presentations, job aids, e-learning content, interactive role plays and assessments.
Measure training effectiveness through feedback, engagement metrics, and performance outcomes, continuously refining programs for maximum impact.
Partner with sales and commercial leaders to identify skill gaps and build targeted, scalable learning solutions aligned with business needs.
Stay current on sales enablement trends, tools, and adult learning best practices to ensure programs remain modern and effective.
Act as a trusted collaborator and advocate for continuous improvement, fostering a culture of learning, accountability, and commercial excellence.
Key Requirements:
Bachelor’s degree in education, Human Resources, Organizational Development, Business, or related field (or equivalent experience).
4+ years of experience in training design, enablement, or learning and development — preferably in a manufacturing, life science, or biopharma industry.
Demonstrated ability to design and deliver engaging, impactful learning experiences grounded in Adult Learning Theory.
Strong analytical and critical-thinking skills; business acumen with a data-driven mindset.
Excellent communication and relationship-building skills, with a collaborative and solution-oriented approach.
Proven ability to challenge the status quo, streamline processes, and enhance productivity.
Thrives in dynamic environments; demonstrates adaptability, accountability, and the ability to lead through influence.
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
The full-time base annual salary for this remote position is expected to range between $74,000.00 and $118,000.00. Compensation for the role will depend on a number of factors, including the successful candidate’s qualifications, skills, competencies, experience, and job-related knowledge. Full-time employees receive a comprehensive benefits package including performance-related bonus, medical and dental coverage, 401k plan, life insurance, short-term and long-term disability insurance, an employee assistance program, paid time off (PTO), and more.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.