JOB SUMMARY
Manages moderately complex and complex claims including first- and third-party claims, insured litigated matters, environmental claims, and large ONEOK property subrogation claims, as needed. Manages the entire process including investigation, evaluation, negotiation and settlement of claims while working with insurance adjusters, internal and external counsel, ONEOK customers and other ONEOK employees.Job Profile Summary
Performs senior level functions for the corporate risk and insurance program including negotiations of insurance coverage.
Essential Functions and Responsibilities may include some or all of the following:
Manages moderately complex claims including first- and third-party claims, insured litigated matters, environmental claims, and large ONEOK property subrogation claims, as needed. Manages the entire process including investigation, evaluation, negotiation and settlement of claims while working with insurance adjusters, internal and external counsel, ONEOK customers and other ONEOK employees.
Develop processes, analyze and make recommendations the following functions:
Identification, measurement, and analysis of all exposures to financial loss
Research, study, and make recommendation on methods of funding risks
Determine insurable values
Evaluate insurance agents and brokers
Evaluate optimal loss-retention levels
Support Manager in evaluating proper risk acceptance, avoidance, or transfer.
Communicate with claim groups/legal to insure proper information and documentation is provided as it relates to the settlement of claims involving the property and casualty insurance program
Directs and prepares information, instruction and related to risk activities to insurance manager, insurance broker, and legal department
Provide support to Manager in calculating, compiling, preparing, analyzing, and/or making recommendation on information and reports including but not limited to risk and insurance statistics, budgets and trends analysis/survey data
Recommends and develops risk management policies and procedures to reduce risk, either by acceptance or transference
Analyze requested exceptions to establish limits/coverage parameters for Certificates of Insurance issued to customer base or received from contractors or outside vendors
Reviews policy language to confirm negotiated coverage and timely policy issuance by insurance carriers and to ensure policy language provides the coverage appropriate to the exposures of the company. Negotiate new and renewal terms and conditions with insurance brokers/underwriters
Provide support in other duties including analysis of risk management programs (ERM)
Assumes responsibility for the oversight, training, mentoring of Risk Analyst I and II
Prepare presentations for all levels of management including senior management
Research as directed by Manager feasible studies relating to captives, and other alternative methods of risk transference
Education
Bachelor's Degree in business, finance, other related field with previous experience performing risk management functions, or an equivalent combination of formal education and the following job-related experience (minimum 10 years insurance industry related):
Work Experience
5+ years experience handling or managing litigated and non-litigated claims
Experience in a risk and insurance department or an insurance brokerage firm or as an underwriter
Experience in reading and interpreting insurance policies and contracts
Experience in the use of office equipment and software programs including but not limited to Excel, Word and Power Point
Experience researching, composing, and preparing, budgets, reports, and correspondence
Experience reading and interpreting third party service contracts, governmental regulations and statutes, insurance applications, manuals and professional and trade journals
Experience developing information and conducting formal presentations
Knowledge, Skills and Abilities
Knowledge of: property and casualty insurance policies
Ability to: apply math and statistical computations
Ability to: formulate response to audits involving various property and casualty insurance policies
Ability to: communicate with all levels of management, staff and employees
Ability to: conduct oral presentations as required
Licenses and Certifications
Charter Property and Casualty Underwriter (CPCU) preferred
Associate in Risk Management (ARM) preferred
Certified Insurance Counselor (CIC) preferred
Strength Factor Rating - Physical Demands/Requirements
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Strength Factor Description - Physical Demands/Requirements
Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
Walking: Moving about on foot (Frequently)
Sitting: Remaining in a seated position (Constantly)
Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
Climbing: Ladders, Stairs (Occasionally)
Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
Crawling: Moving about on the hands and arms in any direction (Occasionally)
Reaching: Extending hands and arms in any direction (Constantly)
Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
Hearing: Perceiving the nature of sound by the ear (Frequently)
Tasting/Smelling: (Occasionally)
Near Vision: Clarity of vision at 20 inches or less (Constantly)
Far Vision: Clarity of vision at 20 feet for more (Frequently)
Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
Vision: Color - The ability to identify and distinguish colors (Constantly)
Working Conditions/Environment
Employee is subject to inside environmental conditions
Working Conditions
Well lighted, climate controlled areas (Constantly)
Frequent repetitive motion (Constantly)
CRT (Computer Monitor(s)) (Constantly)
Travel
Travel to other locations required
Driving
Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license
ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.
ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547.
Expected Salary Range
$106,000.00 - $160,000.00