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MSS Security

Revenue Protection Officer

Western Australia Full time

About the Company 

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the role

The position is primarily responsible for providing a security presence on urban train services and train stations across the Perth train network. You will be part of an enthusiastic, committed and customer focused team. You will be responsible for providing exceptional customer service to all our customers, and you will also build strong relationships with your internal stakeholders. Duties include but are not limited to:

  • Inspect passenger tickets and issue infringements in accordance with policies and training
  • Perform static and patrol duties across the Perth metropolitan area train network
  • Provide exceptional customer service and assist public with general queries i.e. providing directions
  • Resolve conflicts and disputes where required
  • Perform incident reports where required

Candidates will be required to commit to and successfully complete one week of paid training with our client before proceeding to ongoing employment. Training will be run on the following dates 15/12/2025 to 19/12/2025

Skills and experience

  • Valid Security license, First Aid certificate and Certificate II in Security Operations
  • Customer service experience with a high standard of presentation and grooming
  • High standard of presentation and grooming
  • Excellent verbal and written communication skills
  • Valid WA driver’s license

How to apply

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

  • be certified by the Workplace Gender Equality Agency,

  • be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

 

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.