About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico’s Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities – from golf, tennis, swimming and beyond.About the role:
The Residential Page/Attendant will work closely with the Residential Concierges being a reference point for arrival and departure; ensuring that all residents' deliveries are delivered promptly. The Residential Page/Attendant will also respond to requests in a timely and efficient manner set forth by our core standards. The Residential Page/Attendant will also be flexible in handling other duties related to the Residential Concierge department that will be assigned by the Residential Concierges.
What you will do:
Assist residents with luggage, transportation requirements, deliveries, parcels, wine deliveries, groceries stocking, etc. following instructions as specified in the Residence Unit Admittance Forms
Provide information regarding residential and/or resort events, services and amenities
Assist homeowners transporting items to and from private storage if requested; ensuring “Pick up and Return” form is ready for resident’s signature
Assist in Residential office service - answer telephones at the residence’s concierge desk, deliver messages, packages, faxes, newspapers, letters, etc. to condominiums
Maintain bicycles aligned and ensure individual bicycles pertain to each building
Perform any special projects deemed necessary by your direct supervisor/concierge or Residential Leader
What you will bring:
Secondary education
Ability to communicate in English and local language
Prior work experience in hospitality industry; ideally in luxury setting
What we offer:
Energizing Employee Culture where you are encouraged to be your true self!
Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for business clothing
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates