Software Developer
Location: [Hybrid/Remote/On-site - North America]
Employment Type: Full-Time
Department: Engineering/Product Development
Reports To: Director of Engineering / VP of Engineering
Overview of the role
We're seeking a talented Software Developer to join our growing engineering team. In this role, you'll be at the forefront of building and scaling our personalized video platform, working on challenging problems in video generation, data personalization, real-time rendering, and enterprise integrations. You'll collaborate with a team of passionate engineers to deliver cutting-edge solutions that directly impact millions of end-users.
This is an excellent opportunity for a developer who wants to work with modern technologies, contribute to a product that drives real business outcomes, and be part of a company competing in the rapidly growing AI-powered video personalization market.
This remote role welcomes candidates anywhere in Canada and the US in the EST timezone. Up to 10% travel is required for meetings.
Salary: 90-120K
What your impact will be:
- Platform Development (40%)
- Design, develop, and maintain core features of the SmartVX personalized video platform
- Build scalable backend services to handle high-volume video generation and personalization requests
- Develop APIs and microservices that integrate with client systems of record (CRM, ERP, databases)
- Optimize video rendering pipelines for performance, quality, and cost efficiency
- Implement robust data processing workflows to handle real-time personalization at scale
- Video Technology & Media Processing (25%)
- Work with video transcoding, rendering, and streaming technologies
- Integrate with third-party video services and CDNs for optimal delivery
- Develop solutions for dynamic video composition, incorporating personalized data overlays
- Implement multi-lingual voice-over, subtitle, and transcript generation systems
- Optimize media asset management and storage strategies
- Integration & API Development (20%)
- Build and maintain RESTful APIs and webhooks for client integrations
- Develop SFTP, database, and web service connectors for data ingestion
- Create integration solutions for email (SMTP), SMS, and multi-channel distribution
- Implement authentication, security, and data privacy controls
- Work with enterprise systems (Salesforce, SAP, Oracle, etc.) for seamless data flow
- Analytics & Performance (10%)
- Develop analytics dashboards and reporting features for campaign performance
- Implement tracking systems for video views, engagement metrics, and conversion analytics
- Build real-time monitoring and alerting systems for platform health
- Optimize database queries and system performance for large-scale deployments
- Create tools for A/B testing and experimentation
- Collaboration & Innovation (5%)
- Participate in code reviews, architecture discussions, and technical planning
- Collaborate with product, design, and customer success teams
- Contribute to technical documentation and knowledge sharing
- Stay current with emerging technologies in video, AI, and personalization
- Propose and prototype new features and technical improvements
What we are looking for:
- Technical Skills
- 3+ years of professional software development experience in production environments
- Strong proficiency in at least one modern programming language:
- Backend: Python, Java, Node.js, Go, or C#
- OR Full-stack: JavaScript/TypeScript with React or Vue.js
- Experience with video processing, media technologies, or streaming systems
- FFmpeg, video codecs, transcoding, or similar technologies
- Understanding of video formats, compression, and delivery optimization
- Solid understanding of RESTful API design and microservices architecture
- Experience with relational databases (PostgreSQL, MySQL) and/or NoSQL databases (MongoDB, Redis)
- Cloud platform experience (AWS, Azure, or GCP) including services like S3, Lambda, EC2
- Version control proficiency with Git and collaborative development workflows
- Professional Experience
- Proven track record of shipping production-quality code
- Experience working in agile/scrum development environments
- Ability to write clean, maintainable, well-documented code
- Strong problem-solving skills and debugging capabilities
- Experience with CI/CD pipelines and automated testing
- Soft Skills
- Excellent communication skills with technical and non-technical stakeholders
- Self-motivated with ability to work independently and in team settings
- Strong analytical and critical thinking abilities
- Adaptability and eagerness to learn new technologies
- Customer-focused mindset with attention to quality and user experience
What would make you stand out:
- Advanced Technical Experience
- Experience with AI/ML technologies, particularly in video or NLP applications
- Knowledge of text-to-speech (TTS) systems, voice synthesis, or audio processing
- Experience with video personalization, dynamic content generation, or marketing automation platforms
- Familiarity with enterprise integration patterns (ESB, ETL, message queues)
- Experience with containerization (Docker, Kubernetes) and orchestration
- Knowledge of data privacy regulations (GDPR, CCPA, HIPAA) and secure coding practices
- Experience with performance optimization and scalability challenges at scale
- Industry Experience
- Previous work at a SaaS company, particularly in video, marketing tech, or customer engagement platforms
- Experience integrating with enterprise systems (CRMs, MAPs, LMS platforms)
- Understanding of customer journey mapping, personalization engines, or recommendation systems
- Exposure to B2B enterprise software development and deployment
- Education
- Bachelor's degree in Computer Science, Software Engineering, or related technical field
- OR equivalent practical experience and demonstrable technical expertise
What we can offer:
- Impact & Growth
- Make a Real Impact: Your code will directly influence how major organizations communicate with millions of customers
- Cutting-Edge Technology: Work with video AI, personalization engines, and modern cloud infrastructure
- Growth Opportunity: Join a company in an exploding market (AI-powered video personalization) with significant growth potential
- Technical Challenges: Solve complex problems in video processing, real-time personalization, and enterprise-scale systems
- Innovation Culture: Contribute ideas, experiment with new technologies, and shape product direction
- Benefits & Perks
- Competitive Compensation: Base salary + equity/stock options + performance bonuses
- Comprehensive Health Benefits: Medical, dental, vision, life insurance, and disability coverage
- Flexible Work Environment: Hybrid/remote options with modern collaboration tools
- Professional Development: Conference attendance, training budgets, and learning opportunities
- Work-Life Balance: Generous PTO, flexible hours, and respect for personal time
- Modern Tech Stack: Work with latest tools, technologies, and development practices
- Collaborative Culture: Small, talented team where every voice matters
- Team & Culture
- Work alongside experienced engineers passionate about video technology and customer success
- Collaborative environment that values diverse perspectives and innovative thinking
- Transparent communication with leadership and direct access to decision-makers
- Commitment to continuous improvement, code quality, and engineering excellence
- Regular team events, hackathons, and opportunities to connect with colleagues
About Us
SmartVX is a leading provider of next-level personalized video experiences that revolutionize customer engagement. Our platform empowers North America's largest organizations to create impactful, multi-lingual, and multi-channel video communications that drive measurable results across the entire customer journey—from onboarding and engagement to billing and retention.
We're passionate about solving real business challenges through innovative technology, helping our clients achieve 3X increases in email click-through rates, 70% improved customer retention, and 5X increases in call-to-action conversions.
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.
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