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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!
REMOTE OpportunityThe IT Manager, Credit Services Corporate Solutions will be responsible for leading initiatives related to 3rd party credit services. This Manager’s responsibilities are to provide leadership to the Credit Services organization; manage steady-state operations of all Credit services technology assets; and partner with business stakeholders on technical strategies and roadmaps. This leader will potentially have direct reports.
Responsibilities
Lead, develop, mentor and coach a team of developers, architects, project managers and analysts
Interface across multiple IT teams (data analytics, store technologies, finance) and business stakeholders to resolve complex issues
Partner with Signet business leaders as the point of contact to ensure requirements for the future-state of Credit Services platforms respectively.
Partner with IT Portfolio leadership on demand management and prioritization
Identify opportunities within the Credit Services portfolio for delivering innovation and automation, improving employee experience, and optimizing platforms for cost effectiveness and operational efficiencies
Responsible for providing application managed services and support, whether by internal team members or third-party vendors, that meet or exceed defined service levels and key metrics for critical Compensation systems
Direct all aspects of systems discovery, design, project management and resource management
Partner with Sourcing, IT Vendor Management office and Legal on all Vendor, Contract and Budget Management activities
Partner with senior leadership team to develop roadmaps and business cases to fulfill long-term vision and growth imperatives set forth for the organization and help deliver value to business stakeholders
Qualifications
Bachelor's degree
5+ years’ leadership experience on ERP implementations on a global scale and managing global delivery teams (vendor/internal) to deploy solutions successfully
Effective oral and written communication and presentation skills (including visual presentation development)
Knowledge of Credit Services business processes and data analytics
Experience with hosted/cloud-based applications and/or Software as a Service including AWS, MS Azure and private vendor cloud/hosting solutions
Experience with all phases of the Software Development Lifecycle (SDLC) along with Agile development practices
Strong listening, verbal, and written communications skills with the ability to translate information into understandable terms to a variety of audiences
Responsive and alert to new learning opportunities, growth, and development of technical, interpersonal, and business skills; able to recognize and address areas needing improvement
Benefits & Perks
We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance
✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.
✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.
✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays.
✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.
✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.
✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!
The salary range for this opportunity is $87,500- $110,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.