AFFINBANK

Relationship Manager - Business Wealth Sales (Northern)

Bayan Baru Full time

Create your future with Affin! ​​You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

JOB PURPOSE

To meet the assigned KPIs and wealth targets (NII & NFI) through proactive and consistent sales activities including NTB acquisition, ETB farming and cross selling, etc.

ACCOUNTABILITIES

    • Responsible for the growth in deposits and fee-based income (wealth solutions) for the assigned Enterprise Banking Division high value non-borrowing & borrowing business customers.

    • Increased the customer stickiness and product holding ratio by aggressively cross selling wealth solutions such as Bancassurance/ Takaful, cash management solutions and etc. and driving for main operating account.

    • Consistently analyze/ review customers/ team members portfolio in order to be able to continuously identify opportunities for banking solution upselling and cross selling initiatives.

    • Build and maintain customer relationship to ensure desirable customer experience and satisfaction.

    Sales Management

    Responsible for the overall sales activities of acquiring new customers and retaining existing assigned high-value non-borrowing & borrowing business customers by:

    • Achieving the assigned deposit growth and fee-based income target.

    • Aggressively cross-selling Enterprise Banking wealth solution, cash management solutions and other banking solutions.

    • Reaching out to potential business sectors and generate sustainable and quality inflow of potential leads.

    • Work closely with the team leads to engages relevant stakeholders in all marketing, business and promotional activities in ensuring effective and quality sales and service standard.

    • Manage sales processes to ensure compliance to Bank prescribed level of service standards. Provide support and assistance to other Departments/Divisions within the Bank with matters relating to the assigned segment.

    • Ensure timely submission of sales performance related report.

    • Maintains high compliance and sales discipline benchmark in accordance with Bank’s and regulatory guidelines.

    JOB REQUIREMENTS

    • Degree in Accounting, Finance, Banking, Business, Economics or any similar discipline.

    • Experienced in marketing and credit processing.

    • Strong command of Bahasa Malaysia and English, both oral and written.

    • Good public speaking and presentation skills.

    • Overall Bank’s Credit, Operations and Product knowledge.

    • Keep abreast with SME issues, policies and trends in the country.

    • Basic business acumen and industry knowledge.