Recovery Coordinator

• Twelve-month Contract | November 2025- November 2026
• 38 Hours per week
• $90188 + Super + Not for Profit Salary Packaging
• Location: Lismore NSW 2480
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose

Your Opportunity

The Psychosocial Support Program (PSP) is a vital program in the community in partnership with the Healthy North Coast PHN supporting people living with mental illness.

As the Recovery Coordinator you will provide support to clients with severe and persistent mental health issues and assist them to navigate and coordinate their recovery. Help to find and set goals and to access the required supports, services, and natural supports. You will be required to undertake assessments, provide interventions, coordinate referrals, and assist clients with NDIS evidence gathering and application processes.

 Your Key Responsibilities 

• Respond to referrals to the service from internal and external support services
• Induct clients into the service including the program requirements,
• Promote clients’ independence including developing capacity to self-manage and access required supports independently.
• Provide intensive ongoing case facilitation (formal and informal) with clients and review progression against case plans
• Develop strong relationships with key external stakeholders including other service providers, community service workers, government agencies etc. to assist in the receipt of information and referral of clients
• Contribute to the completion of all required internal and external reports relating to participants and the program including risk assessments, statistics etc

Requirements for Success

With a significant background Mental Health, you will be confident in your case planning and assessment processes.  Other requirements include: 

• University Degree holder or a relevant Associate Diploma or certificate with relevant experience or other appropriate qualification/experience acceptable to Mission Australia.
• Experience of working with clients and managing recovery from Mental health conditions
• Demonstrated experience working with people with psychosocial disability and supporting them to access and utilise external services.
• Demonstrated experience with facilitating multi- disciplinary coordinated planning where multiple providers work together to wrap - around service.
• Strong communication and interpersonal skills including the ability to build rapport and maintain relationships
• Sound written and verbal communication skills, including proficient administrative skills and use of technology (database, mobile devices).
• Full driver licence with no restrictions
• Current First Aid and CPR Certificate

 Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities 
• Opportunity to purchase additional annual leave 
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au  

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you