Clayton is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.
Core Competencies Required:
- Provides day-to-day support of assigned processes, creates, and maintains documentation such as batch production records, operation procedures, criticality analysis, and key and controlled parameter documents.
- Captures and record product quality complaints (PQC) from call the center into Quality Assurance (QA) database and engages with complainants to ensure information is accurate.
- Maintains, and ensures compliance with process control plans, quality assurance plans, and procedures at site level
- Experience in assuring product compliance with regulatory requirements, and knowledge of product development and manufacturing.
- Conveys information, including complex technical requirements in clear terms to people of various backgrounds at site level.
- Knowledge of problem-solving techniques and strategies, including root cause analysis, 8D, 5Why, Plan, Do, Check Act (PDCA) methodologies.
Essential responsibilities include:
- Researches and communicates safety and compliance requirements relating to current products, new product categories.
- Partakes in product development projects to make certain that safety, regulatory, and agency requirements are recognized and satisfied in target markets.
- Takes part in Product Quality Risk Assessments projects to spot and quantify safety and compliance risks and develop mitigation plans.
- Ensures that safety and compliance requirements are met in aspects of a product such as labeling, packaging artwork, and instruction booklets.
- Assists in cost savings and continuous improvement projects to ensure that product safety and compliance is maintained.
- Stays abreast with changes to regulatory and agency requirements and recommend actions to Quality Engineer required to maintain compliance of active products.
- Performs ongoing testing and compliance documentation updates for active products.
- Maintains records to support product safety and compliance.
- Assists in investigation and problem solving for product safety or compliance issues.
- Contributes to policies and processes to assure safety and compliance
- Adapts existing product designs to meet new specifications and applications.
- Assists with construction of prototypes.
- Tests prototypes to verify product reliability; makes adjustments as required.
- Assists the engineering department in resolving product issues or production difficulties.
- Secure the defective product samples and provide information about the product required for investigation.
- Performs evaluation of customer-returned product, processing investigations, and managing product replacement or reimbursement.
- Aides the organization in defining and tracking performance metrics to guarantee compliance processing complaints.
Qualifications:
- Minimum 3-7 years’ experience in a manufacturing
- Proven experience involved with design & compliance projects related to windows and doors.
- Knowledge of building codes IBC, UBC, etc.
- Ability to read structural and architectural plans/blueprints.
- Experience in assuring product compliance with regulatory requirements, and knowledge of product development and manufacturing.
- Conveys information, including complex technical requirements in clear terms to people of various backgrounds.
- Problem-solving and analytical skills.
- Proficient in Microsoft Office Suite – frequent use of Outlook, Excel, Word, and PowerPoint.
- Excellent communication skills, both written and verbal.
Why Clayton?
Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.
At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.
Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Business Unit - B00018
Clayton Supply