Quality Assurance Associate – Digital Forensics Unit 12-month FTC
Division: Enforcement and Market Oversight
Department: Digital Services, Learning and Business
Salary: London £47,300 to £63,033 per annum (Salary offered will be based on skills and experience) – This is a London only based role, 100% office attendance is required (flexible where appropriate)
This role is graded as: Associate - Level 8 – Regulatory
Your recruitment contact is Benjamin via benjamin.paulon@fca.org.uk Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
The Digital Forensics Unit (DFU) within EISS provide comprehensive digital evidence services to Enforcement and Market Oversight providing strategic forensic investigative techniques for the acquisition, preservation, recovery and presentation of digital evidence.
The Forensic Science Regulator Act (2021) Code of Practice requires the regulation of forensic science activity (FSA), undertaken as part of criminal proceedings, to operate effective quality management process and procedures, meeting the requirements of the code. Compliance is demonstrated by having accreditation to ISO/IEC 17025. The Quality Management Team manage this accreditation process.
The Quality Management Team seeks support to implement a system meeting ISO/IEC 17025 standards for digital forensic evidence handling, ensuring compliance with the Forensic Science Regulator Act (2021) Code of Practice.
Role responsibilities:
Collaborating with the Quality Assurance and DFU Managers to design, implement and gain accreditation for a new case and quality management system
Promoting and implementing the application of quality standards aligned with ISO 17025 and the Forensic Science Regulator’s Code of Practice
Creating and developing documentation including policies, procedures, training materials and work instructions
Delivering internal audits and assurance activities, identifying non-conformances and contributing to impact analysis and root cause investigations
Contributing to method development and validation exercises to ensure scientific robustness within the Digital Forensics Unit
Identifying and mitigating risks that could lead to inaccurate or misleading results affecting the Criminal Justice System
Aiding in the preparation of documentation and submissions for UKAS assessments and external visits
Gaining valuable experience in shaping procedures and supporting compliance with the Forensic Science Regulator Act 2021 Code of Practice
Skills required:
Minimum:
Experience of conducting quality assurance exercises including internal and or external audits to maintain compliance with regulatory and operational standards
Experience of working within accredited environments such as digital forensics or other forensic science disciplines.
Experience of utilising technical expertise to draft and review standard operating procedures and work instructions aligned with quality management systems.
Essential:
Strong team collaboration skills, demonstrating a proactive, adaptable, and supportive approach to shared goals
Well-developed analytical thinking and a high level of curiosity applied to problem-solving and continuous improvement
Self-driven and able to manage time effectively to meet deadlines and deliver results under pressure
Skilled in building positive working relationships and influencing stakeholders through clear communication and interpersonal awareness
Resilience in a dynamic environment that is working towards a business-as-usual model
Benefits:
25 days annual leave plus bank holidays
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle
For a full list of our benefits, and our recruitment process as a whole visit our benefits page.
Our values & culture
Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability confident: Our hiring approach
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timelines
Timeline:
Advert Closing Date: 24th November at 11:59pm
CV Review/Shortlist: W/C 24th November
Interviews: W/C 1st December
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
SC Clearance is required for this role (SC Guidance) - you will hold or will be required to obtain Security Check (SC) level vetting.