MGM Resorts

Public Safety Officer - Mass Mutual Center

Property - MGM Springfield Part time
Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Public Safety Officer at the MassMutual Center, you will maintain a visible presence both inside and outside the facility, ensuring the safety and security of employees, visitors, and guests. With 1+ years of relevant experience in law enforcement or a similar environment, your responsibilities will include conducting patrols, responding to inquiries, and addressing any security concerns, all while delivering exceptional customer service. If you have strong communication skills and a commitment to maintaining a safe and welcoming atmosphere, we invite you to apply!

THE STARTING RATE:  $16.75


THE DAY-TO-DAY:

  • Maintain a positive, welcoming demeanor while delivering superior customer service to clients, visitors, and attendees.

  • Respond to questions and requests from guests by providing accurate information and directions in a courteous manner.

  • Conduct patrols or staff assigned posts as directed by public safety management.

  • Stay knowledgeable about public safety posts, operating procedures, and emergency protocols; execute these as required.

  • Assist with event security and provide a visible deterrent to crime and potential violence.

  • Respond to emergencies, rendering aid and following established safety policies.

  • Maintain situational awareness, reporting suspicious activity and potential threats immediately.

  • Manage assigned equipment (radios, uniforms) and report any lost or damaged items.

  • Document and report all incidents, accidents, and medical emergencies promptly.

  • Respond to alarm activations, including security and fire alarms, and utilize the facility’s surveillance and access control systems.


THE IDEAL CANDIDATE:

  • High School Diploma or GED

  • 1+ Years of Prior Law enforcement and/or military experience is preferred

  • Previous experience working in a similar environment such as casino, convention centers, event and concert venues is preferred

  • Willing to work Part-Time evening schedule, 2-3 days per week, 5:30pm-9:45pm or 10pm as needed


THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

  • Free meals in our employee dining room

  • Free parking on and off shift

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10483

Pay Rate

The rate for this role is:

$16.75

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!