Project Lead, Student Experience, Workforce Education (Grant Funded)

Position Summary 

The Project Lead, Student Experience provides Workforce Education Operations team members with guidance, training, and resources needed to support the successful recruitment, retention, and completion of Workforce Education students and for delivering assigned projects based on agreed targets and objectives, on time and within budget. 

Required Knowledge, Skills, and Abilities 

• Ability to plan projects, manage the creation and execution of various deliverables, and work with all project-related resources, including but not limited to establishing and managing effective partnerships with project partners and key stakeholders, quality and cohesion of training, networking, and project output, reporting of financial and operational progress. 

• Responsible for actively participating in change management activities and promoting key aspects of the project’s vision to all business constituents. 

• Responsible for the day‐to‐day management and execution of end‐to‐end project(s) deliverables in accordance with an identified operating model to ensure quality and consistency. 

• Determine and document guidelines and/or process flows related to data management.  

• Must have strong interpersonal, analytical, and problem-solving skills and be able to converse with team members, stakeholders, vendors, etc., within the Dallas College community network. 

• Lead and ensure the delivery of project tasks with technical and functional partners; hold team members accountable based on identified roles and responsibilities during project execution.  

• Ability to prioritize, multi‐task, and work independently and/or with a team(s) to plan, organize, schedule, and coordinate project tasks and activities. 

• Must have excellent time management, planning, and organizational skills and be able to adapt to changing work environments, work priorities, and organizational needs to meet objectives. 

• Must be able to provide clear and concise communication effectively, both orally and in writing, to all levels of the organization. 

• Provide/manage documentation oversight for assigned project(s), including development of policies, procedures, and training documentation, as necessary.  

• Must have excellent customer service skills. 

Physical Requirements 

Normal physical job functions are performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. 

Minimum Qualifications 

• Bachelor’s degree or higher plus two (2) of related experience. 

• Official transcript will be required.  

• Bilingual or multilingual preferred.

*** Will be subject to a criminal background check.  Some positions may be subject to a fingerprint check. *** 

Key Responsibilities 

• Must be capable to understanding project and business requirements and how these requirements apply and/or interface with other systems within Dallas College.  

• Collaborates with client and/or vendor to secure resources necessary to complete project(s).

• Establishes and manages the project scope and milestones, ensuring adherence to timeline, cost, and delivery. 

• Ability to lead the team through project execution and provide day‐to‐day direction on process-related activities.  

• Document and analyze project activities in a way that the process is continually improving.   

• Able to work in ambiguous situations; take a high-level assignment and work the details to produce desired outcome.   

• Ability to establish cross‐functional and multiple location relationships, network both internal and external to Dallas College in order to accomplish project objectives.  

• Proactively engage stakeholders in project development.  

• Actively listens and responds constructively to stakeholders' and/or team members’ ideas or concerns regarding the project.

• Create a sense of belonging and ownership among team members.   

• Capacity to embrace change and quickly adapt to new situations, changes in direction and altering priorities related to projects.  

• Exhibit a high degree of initiative and independent judgment; perform duties and make decisions and recommendations under limited supervision.  

• Provides periodic reporting of progress status to key stakeholders.   

• Exhibits strong interpersonal, communication, and diplomacy skills.  

• Maintains confidentiality related to the project, as applicable.  

• Directly/indirectly manage a budget as assigned, if applicable.   

• Supervises Workforce Education Operations team members. 

• Completes required Dallas College Professional Development training hours per academic year.   

• Performs other duties as assigned.