Project and Facilities Coordinator

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk. We’re looking for a Project and Facilities Coordinator to be part of making that happen.  

The Project & Facilities Coordinator will assist in the development and execution of design & construction for new facilities from inception to delivery in addition to managing smaller projects in our existing facilities. This individual will be charged with autonomously managing projects less than $100k in value across Arctic Wolf’s global portfolio. This position will report directly to the Director, Real Estate & Facilities.

Responsibilities:

• Responds to internal customer inquiries and concerns. This individual will interact with our customers daily via face-to-face discussions, Zoom calls, Slack messaging, etc.
• Keeps records of all work orders and documents activities in our work order software.
• Regularly works in other software including but not limited to our access control system, desk booking tool, lease administration tool, etc. 
• Coordinates internal and external resources to facilitate timely completion of projects and work orders.
• Records and distributes meeting minutes for all meetings owned by the Real Estate & Facilities team that they participate in.
• Independently oversee projects less than $100k in value providing contract administration, budget tracking, quality assurance, and vendor coordination.
• Support senior team members on large scale projects by assisting with coordination, documentation, communication, and operations.
• Manage procurement of general contractors, architects, furniture, audiovisual systems, access control / security, environmental graphics, and any other vendor partners necessary to complete a scope of work.
• Trains vendors on billing procedures and works with Accounts Payable team to ensure timely payment of invoices. 
• Provide regular formal update reports on the status of ongoing projects and facility initiatives.
• Manages the close-out process for all projects and facility initiatives.
• Partner with Security Operations to administer Arctic Wolf’s physical security policies & procedures.
• Ensure Arctic Wolf project design standards are implemented to support a cohesive real estate portfolio.
• Managing the move/add/change projects in the existing Arctic Wolf real estate portfolio.

Skills and Requirements:

• Bachelor’s degree preferred. Architecture, construction management, engineering, or related field preferred but not required.
• 2+ years experience in project or facilities coordination preferred. Less experience will be considered with candidates showing the necessary skills.
• Strong analytical and organizational skills to fully understand an issue and develop a plan to remedy it.
• Ability to concisely communicate a complex / unusual scopes of work or issue to internal & external resources.
• Working knowledge of the Microsoft Office Suite and preferably experience leveraging AI tools like Microsoft Copilot.
• Schedule & budget creation experience is a plus.
• This role is for a driver, not a passenger. Our team has a bias for action, and an ability to execute on the needs of the business by building and leveraging excellent relationships with our external partners.
• Ability to build strong relationships rooted in trust with our internal stakeholders and external vendor partners.
• The capacity to build a working understanding of a wide breadth of design & construction trades, practices, and methods.
• An eagerness to learn more about the project management discipline and a desire to exceed expectations for our customers.

Preferred Skills:

• Certified Associate Project Manager (CAPM)
• LEED AP BD+C or ID+C

On-Camera Policy

• To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

About Arctic Wolf:

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  

All wolves receive compelling compensation and benefits packages, including:  

• Equity for all employees 
• Flexible time off and paid volunteer days 
• RRSP and 401k match 
• Training and career development programs 
• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services 
• Robust Employee Assistance Program (EAP) with mental health services 
• Fertility support and paid parental leave 

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.  

Security Requirements  

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). 
• Background checks are required for this position.  
• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.