The Cleveland Clinic’s Research and Innovation and Education Institute is a core component of the institution’s mission, focused on advancing medical knowledge and patient care through research, education, and translating scientific discoveries into practical applications. This institute includes various centers and programs such as the Lerner Research Institute, Cleveland Clinic Innovations, and the Education Institute, all working together to improve healthcare outcomes. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career.
At Cleveland Clinic, innovative educational efforts are a cornerstone of our mission. As Program Manager II, you will oversee and advance multiple projects, guiding assignments through each phase of delivery. You will focus on implementing new improvement initiatives, identifying issues, and solving problems as they arise. This role oversees credentialing compliance and participates in financial activities for both employed and visiting trainees ensuring all regulatory requirements are met.
A caregiver in this position works days from 8:00 a.m. –4:30 p.m.
This is a hybrid role after the 90-day new-hire period, requiring 1 day in the office (JJ South) and 4 days working from home.
Caregivers are welcome to work in the office more frequently if they prefer.
A caregiver who excels in this role will:
Oversee three main areas: Credentialing & Compliance, Visiting Trainee Process, and Financials (including CMS reimbursement), developing systems and strategies to effectively manage these functions.
Develop, implement, manage and maintain operational systems and activities.
Serve as a liaison with all levels of the organization and outside community.
Manage multiple priorities and projects with competing deadlines.
Allocate time to meet completion requirements.
Serve as a coach and mentor for other positions in the department.
Review and monitor adherence to Human Resources policies and corporate compliance procedures.
Minimum qualifications for the ideal future caregiver include:
Bachelor's Degree in Business Administration, Healthcare Administration or related field and three years of experience in project management, data analysis and systems training
OR Associate’s Degree and five years of experience
OR Master’s Degree and two years of experience
Demonstrated teamwork, leadership, organizational, analytical, communication and problem-solving skills
Preferred qualifications for the ideal future caregiver include:
Data analysis experience in a healthcare setting
GME experience
Education experience
Financial experience running billing reports and working with Care Management (CM) and billing for VA accounts
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Ability to communicate and exchange accurate information
Ability to travel throughout the hospital system
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required for procedures.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities