You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care.
MINIMUM REQUIREMENTS:
Education: A minimum of a Bachelor’s Degree is required; a Bachelor’s degree in Engineering is preferred.
Experience: : Two (2) years of related industry experience is required; Five (5) years of related industry experience is preferred.
An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
Travel: 10-25% depending on company needs.
KEY RESPONSIBILITIES:
· Product Compliance:
o Ensure products comply with customer specifications, industry standards, regulatory requirements and Excellerate Products standards.
o Ensure production process work instructions comply with specifications and standards.
o Approve all changes and deviations from established guidance, including Engineering Change Orders.
o Serve as lead site representative (UL MTR) in industry standard, regulatory, and compliance certification as well as customer audit activities to ensure product compliance.
o Support in-process audits to ensure product compliance during the production process.
o Lead product-related corrective action (CAPA) discussion and closure.
o Lead Measurement System Analysis (MSA) activities as required.
· Customer Service:
o Serve as the primary customer contact for quality-related meetings, issues, including specification inquiries and audits.
Lead response and actions associated with customer quality concerns, including complaints and inquiries.
o Engage with Aftermarket Services, engineers and other Subject Matter Experts to address customer quality or field level concerns.
o Lead creation of customer defined quality metric reports.
o Lead analysis of customer quality metric data and reporting to identify opportunities to reduce customer defects. Collaborate with the site engineers to implement improvements.
o Lead CAPA development in response to customer requests.
o Provide feedback and documentation to the customer, as required.
· Product Development:
o Create and maintain all required quality deliverables in support of the Product Development Process, including process FMEAs and Quality Control Plans.
o Lead requirement reviews to ensure product compliance with customer requirements and industry standards for inclusion into the production process.
o Ensure product requirements are included in employee training, as required.
· Continuous Process Improvement:
o Support initial investigation and disposition decisions for Non-Conforming Material (NCM).
o Collect and analyze data trends through QMS software to promote manufacturing quality process improvements.
o Lead CAPA development for repeat or systemic process issues; ensure implementation.
How Does FTI Give YOU the Chance to Thrive?
If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.
Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.
FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits are the Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.