Our story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values:
Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – Be inspired by our higher calling of improving lives.
Be Alight – act with integrity, be real and empower others.
It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
About the Role
The CSS Production Coordinator is responsible for the workflow/production coordination for one or more processes with a focus on service, quality, resource management, workplace safety, and metrics. The Production Coordinator must be willing and capable of performing the same or similar tasks as other team members for a significant portion of their time. Essentially, it’s a hands-on role, and the Production Coordinator will be working alongside the team on day-to-day tasks.
Leadership Responsibilities
Process Ownership
This role will be the individual responsible for directing the daily workflow of the operation and the adherence to process. Thorough knowledge of operational principles will allow this role to effectively coordinate the varying critical deliverables throughout the day
Time Management
Due to the time-sensitive nature of our work, this role will be working closely with other Production Specialists and management to balance incoming work with critical outgoing mail. Workflow can fluctuate so staying focused on important deadlines is key.
Communication
Issues arise, work changes, problems occur. This role will be adapting to the work and directing the team accordingly. Clear and timely communication with senior colleagues and management will be a daily part of ensuring we deliver world-class service to our clients while constantly improving how we run our business.
Team Building
As the Production Coordinator, this role will be working with their team to meet daily production requirements and exceed our clients’ expectations. To achieve this, this role will be a critical driver in ensuring that the team understands the work, follows the process, and achieves production goals. This role would facilitate new hire training and maintain operational SOPs for the department.
Technical Responsibilities
Production Printing and Assembly
• Operating high-speed print and assembly devices – setup, operate, finish, reconciliation, and light maintenance.
Requirements
• Demonstrated performance of working in a fast-paced environment.
• Learning agility, possesses good problem-solving skills.
• Strong analytical skills. Proficient in Microsoft applications (Excel, Word, Outlook)
• Demonstrated work ethic with a high level of accountability, honesty, and integrity.
• Willing and capable of performing in a moderately flexible schedule (shift overtime or weekends during seasonal peaks and unplanned demand).
• Ability and commitment to work in a diverse and inclusive environment.
• Learn to set up, operate, and troubleshoot all equipment in all production areas and accompanying procedures.
• Follow verbal and written guidance, including instructions from work orders using independent judgement based on established procedures.
• Ability to communicate effectively in a professional environment.
• Work with accuracy, neatness and speed.
• Maintain a clean, and organized work environment.
Knowledge, Education, Certification, Skills & Technical Proficiencies
Education & Certification
• High school diploma or equivalent. BA/BS/AS/AA degree in Operations Management, Supply Chain, or other technical application is a plus.
Work Experience
• 2+ years’ experience directly leading diverse teams in an operations environment.
• Experience working in and managing in a team-oriented, collaborative environment.
• Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
Work Environment
• Fast-paced production environment with cross-training requirement/expectation.
• Work on-site full-time.
• Occasional evening and weekend work to meet deadlines, as required.
• Colleague Engagement commitment.
• Production floor presence (standing, walking majority of the day).
• Occasional lifting up to 50 lbs.
Alight requires all virtual interviews to be conducted on video.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com.
Equal Opportunity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum :
46,000.00 USDMaximum :
56,000.00 USDPay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.