Western Union

Product Manager, Payments – Bilingual (English/Spanish)

USA - CO - Denver Full time

Product Manager, Payments – Bilingual (English/Spanish),  Atlanta, GA

Are you customer obsessed and passionate about building products and experiences that support the financial needs of a global population? How about offering up your technical skills in a business that is committed to moving money for better? If you are interested in joining a globally diverse organization where our high impact contributions are recognized and celebrated both by our customers and our leadership, allowing each of us to thrive, then it is time to join our Payments Product Team at Western Union. 

Western Union powers your pursuit

The Product Manager, Payment will define, enhance and document Payments (Funds-Out) product requirements and own projects end to end delivery.

Role Responsibilities

  • Collect business requirements from stakeholders, write stories, elaborate them to scrum teams, Initiate and obtain CLIP (Compliance, Legal, Infosec, Privacy) approvals, support story delivery life cycle and accept or reject sprint results.

  • Run technical assessment of assigned project, enhancement or fix, lead product requirements alignment and development, ensure delivered product quality meets stakeholders’ and customers’ needs.

  • Interact with other internal departments to formulate recommendations and actions

  • Participate in all Agile team ceremonies

  • Collaborate with QA, UAT and Production testers, define test cases and acceptance criteria.

  • Support the project handover to operations, regional teams and other stakeholders

  • Upload all change initiated supporting documentation to defined repository (Jira, Sharepoint)

  • Before and during the scale phase identify and drive process and productivity improvements to enhance operational effectiveness and service quality 

Role Requirements

  • Graduate degree in business or engineering 

  • 5+ years in product management or product owner experience

  • 3+ years of global payments product (funds disbursement or payments processing) experience, or equivalent 

  • Experience in Agile processes and frameworks – Scrum, Kanban, Safe 

  • Experience in Agile tools such as Jira, Confluence, etc. 

  • Strong communication and presentation skills 

  • Ability to effectively communicate business requirements 

  • Ability to manage and prioritize multiple projects and tasks independently

  • Speaking Spanish (B1 and higher)

We make financial services accessible to humans everywhere.Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/ 

Salary 

The base salary range is $125,000 - $146,000 per year, total on target compensation includes a base salary plus short-term incentives that align with individual and company performance. 

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/).

Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your United States – Specific Benefits Include 

  • Medical, Dental and Life Insurance  

  • Tuition Assistance Program  

  • Parental Leave  

  • One day volunteer time off  

  • $0 Money Transfer Fee Discount Code – Quarterly  

  • Recognition Program “Game Changers”  

  • Employee Discount Program  

  • Global Adoption Assistance  

  • Global Scholarship Awards Program  

  • 401K plan

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.   

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.  

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

#LI -RC1  
#LI-HYBRID

Estimated Job Posting End Date:

12-04-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.