Principal Software Engineer

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Principal Software Engineer

Office hybrid in San Francisco, Seattle, or Indianapolis

Why Salesforce.com IT:
We build teams that are smart, creative and fun. We work hard and play hard and believe that each individual can make a difference. Continuous personal and professional development of each individual is core to a high performing organization.

Team:
Customer Success Group (CSG) Business Process Group (BPG) is a world class IT organization that designs, develops, deploys and supports IT Apps for Salesforce's post-sales business processes. As Salesforce continues to grow at a rapid pace, we are at the cutting edge of innovation to deliver Customer Success at scale.

We're a flat, lean, agile, self-governing team. We value transparency and trust. We continue to create purpose in our work, question the status quo, seek individual mastery and encourage autonomy.

Role:
Principal Member of Technical Staff is a hybrid engineering role that requires skills in both development & testing aspects of software development. This role will provide technical leadership to our M&A teams as well as our operations team.

Responsibilities:
Salesforce.com is looking for a Principal Software Engineer (Principal Member of the Technical Staff) to join our Business Technology Applications development team. BT Applications development is growing, it is a great time to join the team. You will be working on application development for M&A and Operations. You will be working with a group of world-class engineers, architects and product managers to build scalable breakthrough features and integrations. You have a solid understanding of the MVC pattern, an obsession with commenting on your code, a natural tendency to self test your code before calling it done and a knack for building quality user experience.

Do you love building stuff? You will be responsible for developing the backend architecture and writing highly scalable internal web applications using Force.com technologies. You must have an excellent background in Java or Force.com programming and application design, and an excellent understanding of Javascript frameworks, CSS, XML, and HTML. You will be responsible for architecting and developing through all phases of phases of the development lifecycle and be well versed in full stack (frontend & backend) implementation. You will use your experience to work with team members to develop new features, enhance existing features, underlying software components and frameworks. You should have a history of building successful Web-based solutions using Web Services and the ability to grasp a variety of unfamiliar technology and integrate them quickly into the solution implementation.

You should write code that others can understand, support, maintain and expand, and provide other team members with direction on development projects. You are aware of trends and technical developments in the industry, and how those can be applied in your work; and have a point of view on the delivery approach for very complex or foundational features. You have the demonstrated ability to anticipate technology lifecycle issues, work with projects involving multiple systems, and influence the team to deliver durable, extensible solutions.

Do you love breaking things apart and then putting them back together so you know how they really work? We're looking for people with that special mix of technical ability, curiosity, and an analytical mind to help us ensure every line of code we push to production as part of the Business Technology applications is of the highest quality. As LMTS, you would be part of the engineering team, working closely with other technical staff members, architects, business systems analyst and product owner who are responsible for adding new features or improving the current applications.

This job requires that you be a quick learner, self-starter with the ability to work under pressure, meet aggressive deadlines and handle multiple projects/tasks simultaneously. You should have the ability to work in a fun, creative and fast paced environment. You will be responsible to adapt quickly, motivate people, instill accountability and achieve results. You must possess good oral and written communication/documentation skills and be able to interact with other team members to deliver fast and with reliable code quality. You will also be asked to contribute ideas and provide feedback on many projects within the team’s portfolio.

Basic Requirements/Experience:

• 10 + years experience programming with Force.com (Apex, Visualforce & Lightning) and Java technologies
• Experience understanding of OO design, programming and MVC framework
• Experience programming HTML, CSS, and Javascript frameworks (Angular.js or Ember.js or React)
• Experience in data models, database design and relational database languages (SQL or SOQL)
• Experience developing in an enterprise software engineering environment such as source code control, IDE, CI/CD frameworks (Git, Eclipse, Jenkins)
• Provide technical leadership to junior software engineers and ability to mentor and develop junior team members
• Ability to help out on recruiting and attract best in class software engineers
• Knowledge and hands-on implementation skills of Web Services (SOAP and REST)
• Working experience on driving quality practices within organization
• Experience working with Agile/Scrum methodology
• Proactively identify risks & mitigate/resolve them
• Effectively communicate status and risk to the team and manager
• 8+ years of experience in Quality Engineering developing test framework using an OOP language, such as Apex, Java, C#, etc.
• 8+ years experience in designing and implementing automated test suite that are fast, robust, and maintainable using Java-based tools such as Selenium Web Driver, JUnit, and Apex
• Document test plans and publish test results with the goal of continuous improvement in code quality, test coverage (functionality and code)
• Ability to lead and influence the design approach to new applications and features
• Ability to lead, participate and contribute to product code reviews, test strategy & test plan reviews
• Diagnose, track and manage quality issues to resolution
• Understanding of various user based security models and experience with performance tuning
• Excellent communication and problem solving skills
• Effectively communicate status and risk to the team and manager
• Effectively contribute, participate and influence in Program Increment (PI) Planning and Agile scrum rituals
• A related technical degree required

Preferred Requirements/Experience:

• 8+ years of experience in testing web based environment, SaaS preferred - plan, design, implement and enhance automation framework, utilities and toolsData Cloud and Artificial Intelligence (AI) certifications, skills and experience
• Experience developing on the Salesforce.com platform & API's
• Enterprise system integration background with Web Services
• Strong experience with Javascript frameworks such as jQuery, Angular and/or ExtJS
• Lead technology roadmap development, product and feature design with technical staff members, business systems analyst and product managers & influence the outcomes
• Multiple Salesforce Certifications and/or Java Certifications
• Understanding of various user based security models
• Previous experience developing applications for post sales and or Salesforce Service Cloud is a strong plus
• Excellent cross-group communication and problem solving skills
• Excellent ability to build cross-group relationships with key influencers and decision makers

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600.

For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.