Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered

Work Location: Dallas, TX or Bothell, WA

About AT&T

At AT&T we’re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improve lives and allow millions to share the stories and experiences that matter. Our Corporate teams are fueled by innovation and a desire to connect the world in meaningful ways. Join our team and bring your bold ideas, supporting and transforming our business across areas like marketing, finance and more.

Summary:

Analytics, Reporting, Data Wrangling, creation of dashboard for web and omni channel activities. This role will focus specifically on Support activities reporting and analytics. Responsible for reporting KPI and operational detail. Working with partners to ensure data is available to be captured so it can be reported. Monitor and be able to attribute performance to changing conditions.

Key Roles and Responsibilities:

Create and maintain in suite (Adobe Analytics, Tableau, PowerBI, Quantum Metric, ForeSee/Verint) reports.
Work on issues of diverse scope where analysis of industry trends and competitive dynamics requires evaluation of a variety of factors and potential outcomes. Leverage analytics, research, and long-term thinking to help the business unlock service and support, CX, and omni channel performance gains.
Automating, building, and maintaining a suite of reporting in Tableau or PowerBI. Managing analytics/reporting requirements for projects that impact the Online Business team including PI planning.
Utilize soft skills and effective communication skills to explain analysis, data trends, and anomalies in meaningful way to all levels of leadership.
Requires substantial partnership with cross functional teams.

Qualifications:

Bachelor’s degree in a quantitative field (mathematics, economics, statistics, computer science, electrical engineering, physics, etc.) or equivalent experience

5-7 years managing eCommerce analytics for a large-scale web property
5+ years managing analytics in a corporate environment
Experience with Adobe Experience Cloud or Google Analytics
Intermediate SQL and table creation experience
Intermediate to advanced Python experience
Proactive and anticipatory problem solver
Excellent communication skills (written and verbal)
Ability to effectively translate complex data into actionable business insights

Our Principal Data Analysis earns between $143,800 - $215,800 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. 

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage 
401(k) plan 
Tuition reimbursement program 
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) 
Paid Parental Leave 
Paid Caregiver Leave 
Additional sick leave beyond what state and local law require may be available but is unprotected 
Adoption Reimbursement 
Disability Benefits (short term and long term) 
Life and Accidental Death Insurance 
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal 
Employee Assistance Programs (EAP) 
Extensive employee wellness programs 
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
AT&T internet (and fiber where available) and AT&T phone

If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility.

Ready to join our team?

Apply today!

Weekly Hours:

Time Type:

Regular

Location:

Bothell, Washington

Salary Range:

$143,800.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.