Job Description Summary
Join a high-performing team reimagining medicine. In this field-based Victoria role, you will drive customer interactions and sales performance across our Immunology portfolio by building trusted relationships with HCPs and key stakeholders, delivering customer-centric experiences across in-person and virtual channels, and engaging in value-based conversations to understand needs and improve patient journeys. You will be reporting to a high-energy National Sales Manager and contributing to a special team with a laser focus on delivering impact for Australian patients.
Job Description
Drive competitive sales growth by identifying and prioritising high-potential HCPs and stakeholders using data insights.
Orchestrate positive, multi-channel customer experiences to deliver sales performance.
Lead value-based, in-person and virtual conversations to uncover challenges, drivers and opportunities.
Personalise engagement journeys aligned to customer preferences and available content.
Build sustained partnerships with HCPs and territory opinion leaders to improve the patient journey.
Gather and share customer insights; adapt territory, account and interaction plans dynamically.
Collaborate cross-functionally to design compliant solutions that address unmet customer and patient needs.
Report technical complaints and adverse events within 24 hours and manage sample distribution where applicable.
Extensive pharma sales experience (ideally in Immunology) with strong key account management expertise within the Australian healthcare ecosystem.
Proven sales background in Healthcare/Pharma or related business; established network with target customer groups desirable.
Strengths in account management, commercial excellence, selling skills, and technical aptitude.
Outstanding communication, influencing, and negotiation skills; adept at conflict management.
Strong compliance and ethics mindset; deep understanding of the healthcare sector and customer insights.
Skills Desired
Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills