Platform Engineer Senior

Hi, I'm Zandile Vanqa, your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.

What you will be doing:

• You will report to the Senior Manager Software Development
• Ascendon Product installation and configuration with occasional troubleshooting assistance
• You will be monitoring Ascendon solutions function and performance and suggest proactive remediation measures
• Trouble-shoot and bug-fix Ascendon solutions
• Automate and document Platform Engineer processes 
• You will participate in a 24/7 on-call rotation
• Collaborate with colleagues in architecture and development groups
• Install, configure and upgrade third party products and open-source solutions
• Bi-weekly off-hour maintenance activities performed within the required maintenance window

You should have:

• Bachelor’s degree in computer science or related field
• Minimum 5 years’ experience with development and release processes
• NATO SECRET (NS) security classification or willingness to undergo screening to attain NATO Secret security clearance
• AWS or equivalent public cloud experience 
• Experience in Python
• Experience configuring, managing and upgrading servers and software
• Experience with database applications (MS SQL, MySQL) and Web Services (REST, SOAP)
• Experience with version control, continuous integration and delivery tools (Subversion, Git, Jenkins, Artifactory or related services like Azure DevOps, Salt, AWS CodeCommit/Build/Pipelines, BitBucket or GitLab)
• Familiarity with Infrastructure as Code (Terraform)
• Passionate about continuous learning and eager to leverage AI tools to drive innovation and efficiency

Location(s):

Portugal Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.