Pharmacy Program Manager - Outpatient and VACC Pharmacy

Pharmacy Program Manager - Outpatient and VACC Pharmacy

Department: Department of Veterans Affairs

Location(s): Cape Coral, Florida

Salary Range: $132985 - $172883 Per Year

Job Summary: This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

Major Duties:

• VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws The Outpatient Pharmacy and VA Community Care (VACC) Program Manager is a licensed clinical pharmacist whose primary function is to manage and coordinate the daily workflow and operational activities of VACC and Outpatient pharmacy. They will be the subject matter expert (SME) on all matters involving VACC and other Non-VA Care programs. The Program Manager performs all assigned duties and responsibilities under the direct supervision of the Outpatient Pharmacy Supervisor, but functions independently utilizing sound judgment when interpreting physicians' orders, reviewing patient therapeutic regimens, consulting with physicians and nurses, counseling patients concerning the appropriate use of medication, and when detecting and evaluating potential drug interactions and adverse effects of drug therapy. Duties include but are not limited to the following: Identifies and justifies needed resources to meet the ongoing demands of the Community Care Program. Serves as the Pharmacist in Charge when designated by the Outpatient Pharmacy Supervisor(s). Works with other pharmacy program managers and supervisors to adjust staffing and personnel assignments based on daily workload and demand. Responsible for being the Pharmacy champion, subject matter expert, and leader for all Community Care standards. Performs duties and leads efforts on the creation, development, and implementation of new policies, procedures, guidelines, and algorithms for Community Care pharmacy service and other areas of outpatient pharmacy practice as assigned. Ensures the section is compliant with all guidance provided nationally by PBM and VHA related to Mission Act and Community Care. Actively identifies and contributes to the development of Community Care areas or to the enhancement of existing services and ensures timely completion of assigned administrative projects and reports. Considers total patient therapy and provides accurate, appropriate, and timely responses to situations that arise requiring clinical and current standards of pharmacy practice. Clinical services shall include but not be limited to communication with a specialized clinical area as assigned, recommendations of alternative therapy, pharmacokinetics consultations, adverse drug reaction reporting, and documented drug information/interaction reports. Manages assigned drug distribution-associated recordkeeping, e.g., prescriptions, faxes, Community Care documents, competency assessments, quality assurance data, Vista reports, controlled substances reports, and investigational data. Meets all deadline requirements connected with these reports and/or records. Screening orders for incompatibilities, patient allergies, side effects, and drug interactions. Reviews and evaluates Community Care prescription requests for eligibility, appropriateness, and compliance with established criteria, where applicable. Participates in quality assurance and medication use evaluation programs. Provides first-line coordination and oversight of all Outpatient pharmacy dispensing activities (i.e. local window, local mail and via Consolidated Mail Outpatient Pharmacy (CMOP). Ensures compliance with all DEA, Food and Drug Administration (FDA), VHA, Veterans Integrated Service Network (VISN) 8, and Bay Pines Health Care System regulations, policies, and TJC standards. Assists in the creation, review, and updating of Outpatient and VACC pharmacy policy and procedures. Interprets applicable laws, regulations, and standards and develops and implements policies and procedures regarding VA Community Care to ensure facility compliance and competency of personnel. Routinely monitors performance and quality of services, and initiates corrective/improvement measures. Work Schedule: Tour of duty is anticipated to be day shift Monday through Friday. May be required to work variable tours of duty including evenings, weekends and holidays based on the needs of the service. Telework: Not authorized Virtual: This is not a virtual position. Functional Statement #: 22025F Relocation/Recruitment Incentives: Not authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact Contact VISN8CCoE@va.gov, the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not authorized

Qualifications: Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). Education-Transcripts Required Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree or on track to complete advanced degree from an accredited program by the time of hire. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet- Based Test (TOEFL iBT). Licensure-Documentation Required. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16. NOTE: Individuals who have or have had multiple licenses and had any such license revoked for professional misconduct, professional incompetence or substandard care, or who surrendered such license after receiving written notice of potential termination of such license by the State for professional misconduct, professional incompetence, or substandard care, are not eligible for appointment to the position unless such revoked or surrendered license is fully restored (38 U.S.C. § 7402(f)). Effective November 30, 1999, this is a requirement for employment. This requirement does not apply to licensed pharmacists on VA rolls as of that date, provided they maintain continuous appointment and are not disqualified for employment by any subsequent revocations or voluntary surrenders of State license, registration or certification. Grade Determination: The Pharmacy Program Manager - Outpatient and VA Community Clinics (VACC) is responsible for managing all aspects of the Outpatient and VACC Pharmacy Program to include policy development, quality resources and specialty functions unique to the program to optimize cost effectiveness (budget) and patient outcomes. Coordinates a single program area of a complex pharmacy operation, or multiple program areas within a facility to develop, organize, manage, and control complex pharmacy programs. Develops, organizes, coordinates and manages single or multiple program areas within the medical facility; this may include a single program area at multiple facilities. The Program Manager title is reserved for those individuals who have one or more of the following: supervisory responsibilities for various sections within Pharmacy Service; a complex program requiring coordination of multiple locations such as medical center care facilities, Community Based Outpatient Clinics (CBOCs), rural health, telemedicine, etc; specialized areas of a complex nature such as nuclear pharmacy, quality assurance, pharmacy informatics, clinical applications coordinator, Home Based Primary Care, pharmacoeconomist or liaison pharmacist duties requiring the coordination of processes with other medical facilities or VISNs. Experience. In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level. Experience at this level includes: reviewing, interpreting, and verifying medication orders for appropriateness; processing and filling medication orders; interacting with and making recommendations to other clinical staff regarding medication therapy ordered to ensure safe and effective care; reviewing the patient's medications, allergies, labs, and other pertinent information from the medical record to identify and solve medication-related problems; contacting providers as appropriate; documenting recommendations and interventions; providing refill extensions and partial medication supplies; taking health and medication histories; performing medication reconciliation; providing drug information; assisting in formulary management including therapeutic substitutions, nonformulary reviews and medication usage evaluations; documenting and assessing adverse drug events (ADEs); assisting in medical emergencies; providing oversight of technical staff in all aspects of medication distribution. Demonstrated Knowledge, Skills, and Abilities. In addition to the 1 year of experience at the next lower grade level listed above, Pharmacists assigned to this position must demonstrate the following KSAs: Ability to communicate orally and in writing to persuade and influence clinical and management decisions. Expert understanding of regulatory and quality standards for their program area. Ability to solve problems, coordinate and organize responsibilities to maximize outcomes in their program area or area of clinical expertise. Expert knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy. Advanced skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters. Preferred Experience: 3 years' experience managing and coordinating the daily workflow and operational activities of an Outpatient Pharmacy 3 years' experience managing Community Care prescriptions Expert knowledge in VHA Formulary Management Process Experience with pharmacy project management, including data collection and analysis Experience with policy development, including initiation, writing, and updating Be a Licensed Pharmacist in the state of Florida. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13. Physical Requirements: The physical demands of the work includes: Moderate lifting, 15-44 pounds; light lifting, under 15 pounds; moderate carrying, 15-44 pounds; pushing up to 4 hours; reaching above shoulder; use of fingers, good dexterity (both hands required); walking, up to 4 hours; standing, 6 hours prolonged; kneeling; repeated bending; climbing, use of legs and arms; operation of vehicle; ability for rapid mental and muscular coordination simultaneously; near vision correctable at 13" to 16" to Jaeger 1 to 4; far vision correctable in one eye to 20/20; specific visual requirement, ability to read fine print on labels; depth perception; ability to distinguish basic colors; ability to distinguish shades of colors; hearing (aid permitted); clear speech; and emotional stability.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/10/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12827515. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2025-11-10