Role Summary:
Within Cigna Pharmacy Management, the Pharmacy Account Executive acts as the primary expert on pharmacy benefits for Cigna Pharmacy clients in the market segment of fewer than 500 employees, while also maintaining limited responsibilities for clients with up to 3,000 employees.
The Pharmacy Account Executive position involves building and maintaining working relationships with internal stakeholders, clients, brokers, and consultants. The role supports Medical Sales teams through client retention and growth strategies for Cigna Pharmacy Management and provides expertise in implementation, reporting, and daily service operations.
Primary Roles:
Maintain responsibility for assigned book of business in Northern California market.
Advance and continually develop pharmacy-related knowledge within the Cigna Medical Sales organization through education and training initiatives.
Participate in client engagements to review performance metrics and effectively present and sell a comprehensive suite of pharmacy management programs and solutions that align with Cigna's commitment to reducing overall healthcare costs.
Identify and promote opportunities to enhance pharmacy earnings contributions within the broader Cigna organization by leveraging both individual client relationships and collaborative efforts with the Medical Sales team.
Collaborate with Medical Sales, underwriting, and additional stakeholders as the pharmacy subject matter expert, supporting pricing and renewal strategies and competitive analysis to retain and grow the designated book of business.
Additional Responsibilities:
Coordinate external messaging for pharmacy related services and programs working cross functionally with all operational support areas.
Facilitate service concern resolution meetings with clients and brokers; act as escalated issue contact for pharmacy issues when contacted by the Medical Sales teams.
Participate in finalist meetings for new and existing business, when needed.
Analyze pharmacy utilization to offer consultative solutions and address follow-up questions.
Understand clients’ needs, goals and objectives.
Provide pricing, audit, and contract support to Cigna clients and internal medical partners.
Explain pharmacy coverage rules per Cigna policies or with Clinical partner assistance.
Perform other duties as assigned by management or client needs to support Cigna clients and partners.
Ideal Candidates Will have a Combination of the Following:
Bachelor's degree preferred
3+ years of Pharmacy Benefit Management (PBM) experience supporting client expectations
Experience with consultative client management methodologies
Proven ability to manage a renewal independently with minimal supervision
Ability to navigate and leverage the broader organization to better support clients
A self-motivated individual displaying ownership, flexibility, accountability and responsibility
Operational understanding and competence with the PBM business model
Understanding the financial and pricing strategy of PBM
Excellent verbal and writing communication skills
Excellent presentation skills in group settings
Technical skills using all Microsoft programs
Ability to travel up to 20% of the time depending on candidate’s location with little or no advance notice
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.