Payroll & Benefits Specialist

About Donorbox

Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to close to $3B in donations. 🚀

Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries.

🏅Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews. We're proud of what we do, and our product reflects it!

The Role

We’re looking for an experienced Payroll & Benefits Specialist to join our growing People team. In this role, you’ll own payroll coordination, benefits administration, and compliance processes for our U.S., Canada, and international teams. You’ll partner closely with Operations, Finance, and external vendors to ensure our team members are paid accurately and supported with best-in-class benefits - wherever they work.

What You’ll Do

• Payroll Administration
  
  • Serve as the primary point of contact for payroll vendors (Deel, TriNet) and partner with Accounting to ensure payrolls are processed accurately and on time for employees and contractors.
  • Audit and validate payroll data (new hires, terminations, changes, etc.) in partnership with Finance.
  • Maintain compliance with multi-state and international payroll laws and regulations.
  • Troubleshoot and resolve payroll-related issues with vendors and employees.
• Benefits Administration
  • Manage U.S. and Canadian benefits programs, including health, dental, vision, disability, and retirement plans through TriNet.
  • Coordinate global benefits administration through Deel and other partners.
  • Serve as the primary point of contact for employee benefit inquiries and claims support.
  • Administer and track employee leaves of absence (LOA), including medical, parental, and other leaves, ensuring coordination with payroll and compliance requirements.
  • Oversee benefits enrollments, changes, and terminations within TriNet and BambooHR.
• HR Compliance & People Operations
  • Ensure compliance with payroll, benefits, and tax regulations across all jurisdictions.
  • Maintain accurate employee records and workflows in our HRIS (BambooHR) and related systems, ensuring alignment with payroll and benefits data.
  • Support HR leadership with compliance documentation, audits, and policy implementation, including tracking required training and maintaining policy acknowledgments and postings.
  • Oversee payroll and benefits setup during onboarding and offboarding.
  • Conduct new hire onboarding calls to review benefits and payroll setup.
• Process Improvement & Vendor Management 
  • Manage relationships with payroll, benefits, and HR system vendors.
  • Lead vendor negotiations and renewals for healthcare, retirement, and HR service providers (TriNet, Deel) in partnership with Finance and HR leadership.
  • Support internal reviews, reporting, and documentation related to payroll, benefits, and HR compliance processes. 
  • Identify opportunities to streamline workflows, automate processes, and improve employee experience.

What You Bring

• 3+ years of hands-on payroll and benefits administration experience (multi-state required; international experience a plus).
• Strong understanding of U.S. and Canadian payroll laws, tax regulations, and benefits compliance.
• Experience managing payroll coordination and vendor relationships (processing handled by the internal Accounting team)
• Highly detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and organizational skills.
• Experience working in a distributed or remote-first environment.
• Collaborative mindset and ability to work cross-functionally with Finance, HR, and Operations.
• Proven ability to negotiate and manage vendor relationships.

Nice-to-Haves

• Familiarity in TriNet, BambooHR, and Deel.
• Experience with global or multi-country payroll and benefits coordination.
• Understanding of HR reporting, audit preparation, and compliance documentation.
• Exposure to vendor RFPs, renewals, or benchmarking benefits programs.
• Experience working in a startup or high-growth environment.

Details

• Fully remote based in United States
• Standard working hours aligned with Eastern or Central Time (ET/CT) preferred
• Salary: $65,000-$72,000, based on experience and location

Benefits & Perks

• Fully remote work from the comfort of your home
• Generous time off policy of 21 days (birthday included 🎉), 8 designated/floating holidays, 2 paid volunteer days, and 5+ sick days (dependent on state)
• Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life
• 401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4%
• Reimbursement package for home office expenses and professional development, up to $1.5k
• Eligibility for employee equity plan (stock options)
• Wellness program with fitness and mindfulness classes
• Love your work and our mission of serving nonprofits!

The Application Process

We have 6 stages:

1. Apply here and fill out our questions to tell us about you!
2. Interview with Hiring Manager
3. Panel Interview 
4. Final Interview with CEO & Chief of Staff
5. Background & Reference Checks

If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!

This employer participates in E-Verify to confirm the employment eligibility of all newly hired U.S. employees. To learn more about E-Verify, please visit www.e-verify.gov.