Patient Ambassador - The Children's Hospital at OU Health

Position Title:

Patient Ambassador - The Children's Hospital

Environmental Services

Job Profile Name: Housekeeper

General Description:

Provides cleaning, floor care, moving, grounds and project services as directed by supervisor.

Essential Responsibilities:

Performs all cleaning, floor care and project assignments within area of responsibility or as directed by supervisor.
Performs related services, such as bed moves, changing mattresses, stocking supplies, etc.
Maintains high standards; works steadily at efficient pace; achieves high QA score.
Interacts hospitably and supportively with staff, patients, visitors, and work colleagues.
Maintains equipment, tools, and storage areas in clean, orderly, and good operating condition. Respects Hospital and Company property.
Responds rapidly and thoroughly to emergencies, special needs, spills, etc.
Accepts suggestions and direction from supervisors and Hospital staff.
Honors department’s attendance, break, behavior, dress, and safety codes.
Accepts and absorbs Department and Hospital education program.
Exercises good judgment while working around patients and visitors. Remains professional at all times. Takes initiative in rendering service or responding to needs.
Assists other associates, as necessary. Responds to direction as provided.

General Responsibilities:

Minimum Qualifications;

Education: High School Diploma or GED required.

Experience: 0-3 years experience required. 1 or more years of housekeeping or service worker experience preferred.

License(s)/Certification(s)/Registration(s) Required: None.

Knowledge, Skills, and Abilities:

Command of English strongly preferred.
Knowledge and efficient use of cleaning techniques, solutions, equipment, and tools.