Position Purpose
Completes patient registrations/pre-registration processes following department procedures using identified technology systems. Processes include obtaining accurate demographic, insurance and patient liability information. Responsible for working with multiple department/hospital and web-based systems.
What you will do
Specialist I:
Must possess a comprehensive knowledge of financial clearance and insurance verification processes with two (2) years of financial clearance experience in an acute care setting
Responsible for all pre-service account’s financial clearance and collection prior to the date of service
Obtains and verifies accurate insurance information, benefit validation, authorization, and preservice collections
Begins the overall patient experience and initiates the billing process for any services provided by the hospital
Specialist II
Experienced in processing financial clearance for complex services including surgical services, observation, and in-house cases
Minimum of five (5) years of financial clearance / authorization experience in an acute care setting
Experienced in complex facility based ancillary testing across multiple facilities/states
Responsible for complex, high-dollar services including surgical, observation and in-house services working in multiple areas of verification including outpatient verification, elective short procedure / inpatient verification, & urgent admission verification or scheduling
Minimum Qualifications
Minimum High school or equivalent
Two years' experience in an accredited hospital or physician's office (5 years for level II)
Knowledge of medical terminology and medical insurances
Position Highlights and Benefits
Full time 40hrs 9a-5:30p Wed thru Sun-- weekends earn differentials
ORIENTATION/TRAINING IS M-F FOR 2-3 WEEKS 8A-4:30P including time at Mercy Medical Center in Springfield
3rd week required for new hire with less than 1 year patient registration experience in a hospital
Excellent benefits - starting day 1!
Ministry/Facility Information
Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.