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Christian care ministry

Partner Support Representative

Melbourne, FL Part Time

The range for this role is $17.07 - $21.88/hour

Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education.

Interested applicants must be willing and able to work onsite part time in our Melbourne, FL office.

The Mission

At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility.

The Team

Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability.

The Job

The Partner Support Representative will provide administrative sales support to the Channel Partner team and indirectly to our external agents and their prospects.

Essential Job Duties & Responsibilities

  • Provide support as directed by phone helping to triage voice mails.
  • Assist with overflow email and chat
  • Provide technical support overflow
  • Assist Channel Partner Manager and Channel Partner Analyst as directed
  • Reporting as assigned
  • Proofreading and revising draft documents
  • Review and follow up on passed certification tests of New Member Representatives
  • Offer prayer to all callers
  • Contribute to the exercise and expression of the Ministry’s Christian beliefs
  • All other duties as assigned

Essential Skills & Abilities

  • Proficient in use of a variety of software including Sales Force, HubSpot, ClassMarker, Chatra, Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook)
  • Keyboard skills of at least 35 words per minute.
  • Planning and organizing – ability to work effectively without a high level of supervision
  • Interpersonal skills to collaborate closely with colleagues of a very small team
  • Effective communication skills (both written and verbal)

Education and/or Experience

  • High school diploma or GED with 1-year prior customer service and/or sales related experience required
  • Internal experience with Medi‐Share sales or service preferred
  • Associate’s degree or Bachelor’s degree preferred.

Supervisory Responsibilities

  • This job has no supervisory responsibilities

Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.