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This role will be located at one of Discovery Land Company’s locations: The Madison Club, set outside of La Quinta, CA.Key Responsibilities-General
o Follow the Outdoor pursuits Standard Operating procedure at all times.
o Be on safety cover and lifeguard duties for on water activities.
o Perform duties and tasks throughout the Club as assigned such as but not limited to stocking, cleaning and preparing for members excursions and activities.
o Attend the morning briefing.
o Attend the end of day shut down-Adhering to the schedule set out by management.
o Regularly attend, participate in and support training and staff meetings for Outdoor Pursuits-Communicate effectively with your supervisors and managers.
o Be an ambassador of the property and DLC at all times on or off property.
o Maintain adherence to and stay abreast to any changes of the Employee Handbook.
o Need to be on time when starting a shift, prompt with each job assignment.
o Stock Control: Help to implement monthly stock take/inventories of all parts and tools require for area as advised by OP Manager.
• Member Related
o Greeting all members.
o Participate in activities and games with members.
o Facilitating sporting and special events.
o Seating the members, moving chairs andumbrellas accordingly.
o Supplying members with towels if necessary.
o Keeping towels and suntan lotion stocked at stations
o Making bonfires.
o Greeting and parking golf carts at Valet station.
o Tending to members and guests utilizing Outdoor Pursuits areas, ensuring and maximizing their safety and enjoyment at all times.
o Assisting members and guests in all activities.
Skills & Qualifications:
• Previous experience in the guest service industry
• CPR certification is apositive-Boat captains license a plus
• Certificates/qualifications preferred.
• Experience in hospitality is preferred but not required-Ability to work flexible hours and on the weekends.
Additional Requirements
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
Benefits
• Competitive Pay or Wage Range (only based on state/region laws)
• Medical, Dental, and Vision Benefits (Full-Time Year Round Only)
• 401k Contribution (Full-Time Year Round Only)
• Paid Time Off and Paid Holidays (Full-Time Year Round Only)
• Employee Meals, Referral Incentives, and Recognition Programs
• Holiday Pay
• Professional development and upward mobility opportunities
• Work-Family Culture
About Us
Nestled in California’s desert paradise, The Madison Club is La Quinta’s most exclusive, private residential community, offering the finest golf and club facilities in an intimate and sophisticated setting. It is a place of effortless grace and charm with an ambiance of quiet sophistication, intimacy, and understated luxury. Offering a limited number of homes and memberships, The Madison Club is the modern interpretation of California’s classic old-line country clubs, offering five-star dining and member events, wellness and fitness amenities, and Discovery’s signature Outdoor Pursuits program. At The Madison Club, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences. For more information about our club, please visit: https://madisonclubca.com/
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.