Job Description
Responsibilities:
Manages the timely, accurate and compliant processing of sales orders for our company to wholesalers, distributors, retail chains, hospitals and physician offices
Assures timely and useful updates on orders to the customers
Collaborates – including messaging, reports, follow-up and more - with channel development and supply chain to manage through a variety of supply situations
Coordinates trade activity for month, quarter and year-end activity to assure resources from a variety of areas are aligned to meet customer and business objectives
SOP’s & WI’s updates including SOX controls
Claims / issue resolution
Credit / Debit note accuracy process check and release
Enters and generates sales orders into the system
Analyses new orders based on ad hoc requests
Daily communication with customers including incoming calls, local business partners and all BSC functional teams
Enter and generates returns and non-returns credit notes
Proactively anticipate client needs and deliver excellent client service
Work collaboratively to address client needs and solve client concerns
Provide audit documentation as required and make sure the internal compliance policies are applied
Develops reporting for Supply Chain, Channel Development, Finance stakeholders or others as needed
Requirements:
Bachelor’s Degree in Business Administration, Supply Chain or Finance, or relevant experience
2 years of experience in a finance or supply chain department of a multinational company is desire
Order Management experience is desire
Proficiency both in English and German (both spoken and written) is required
Proficiency in French is nice to have
Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
Strong communication, interpersonal, and organization skills required
Advanced PC skills (MS Excel, Word, PowerPoint) required
Experience using SAP is advantage
Abilitiy to visit our office in Prague on weekly basis willingness to travel to local markets sites periodically
Our Offer:
Exciting work in a great team, global projects, international environment
Opportunity to learn and grow professionally within the company globally
Hybrid working model, flexible role pattern
Pension and health insurance contributions
Internal reward system plus referral program
5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution
Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card
Vodafone, Raiffeisen Bank, Foodora, and other discount programs
Up-to-date laptop and iPhone
Parking in the garage for drivers or showers for bikers
Competitive salary, incentive pay, and many more
Ready to take up the challenge? Apply now!
Know anybody who might be interested? Refer this job!
The date shown below is the earliest possible closing date for this posting. However, we sometimes extend the job posting period as needed, so please feel free to apply anytime you see the "Apply" button available. You may also reach out to the recruiter directly via https://www.linkedin.com/in/badumtss/
Required Skills:
Communication, Customer Service, Finance, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Order Management, Supply ChainPreferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
HybridShift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
11/9/2025*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.