Operations Coordinator

This position is for temporary engagement through our staffing partner, DZConnex. Candidates must be authorized to work in the United States for this position.

This is an onsite role in Santa Monica, CA, and requires in-person attendance five days a week.

For nearly 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of narrative, gameplay, and technology. Naughty Dog recently released The Last of Us Part II Remastered as well as a current generation remake of The Last of Us Part I for the PS5. We're also proud to say that The Last of Us Part I and Part II are now available for the first time on PC. Currently, we’re busy at the kennel working on Intergalactic: The Heretic Prophet, and we'd love to find talented individuals to join us!

Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome diverse candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together.

The Operations Coordinator plays a vital role in maintaining the seamless day-to-day functioning of our studio by providing high-quality administrative support and cultivating a welcoming professional atmosphere for visitors, employees, and vendors.  This job requires exceptional organizational skills, clear and proactive communication, and sharp attention to detail. The ideal candidate thrives in a dynamic environment where priorities shift and adaptability is essential.  as well as the ability to adapt in a fast-paced, dynamic environment where priorities can shift quickly. 

What you will do:

• Serve as the primary point of contact with the Building Property Management Office, liaising with Facilities, Security, Parking, and various other SIE departments and is expected to build and maintain strong and effective working relationship between these teams 

• Professionally and effectively collaborate with visitors, employees, and vendors 

• Partner with the Operations team & studio on day-to-day processes and upcoming projects and/or events 

• Manage incoming and outgoing mailroom packages for the studio  

• Proactively maintain orderliness and cleanliness in the studio, including common areas, front desk, storage areas, and mailroom

• Manage, inventory, and order office and kitchen supplies

• Work with vendors and employees on studio furniture needs and requests   

• Prepare meeting agendas, take notes, and track action items for follow-up 

• Maintain studio databases, project dashboards, and operational documentation

• Help plan and execute team-building activities, events, and celebrations that help strengthen company culture

• Communicate studio facilities issues (maintenance, repairs, cleaning, safety) with appropriate partners 

• Collaborates with different departments to set up procedures, policies, and processes

• Coordinate, inventory, and distribute employee-related materials and giveaways

• Prepare and send company-wide communications and announcements 

• Work on archiving historical company documents and items  

• Collaborate with the IT & Communications Teams on special projects

• Take on additional responsibilities as needed

What skills you will use: 

• Proven ability to multitask effectively in fast-paced environments

• Strong attention to detail with a commitment to quality and follow-through

• Ability to work both independently and as part of a team 

• Adept at building strong relationships and interfacing with people at all levels across the studio 

• Excellent written and verbal communication skills

• Resourceful with proactive problem-solving abilities

• Strong sense of ownership, accountability, and follow-through

• Experienced user in Microsoft Office, especially Excel

• Ability to lift up to 35 pounds

• Experience or interest in the gaming industry is a plus 

• A bachelor's degree is preferred but not required 

Bonus Skills:

• Light graphic or document design skills (Photoshop, Canva, etc.)  
• Experience with project management tools and software. (Jira, ServiceNow) 
• Understanding of game development workflows 
• Comfortable using advanced productivity and collaboration tools (Confluence, Miro, Trello, etc.) 

We are seeking a reliable and enthusiastic individual who thrives in a collaborative environment. If you're passionate about operations and creating a great experience for all who visit the studio, we encourage you to apply.